Automotive F&I Manager

Lou Fusz Kia of Columbus • Columbus, OH

8h

About The Position

The Finance & Insurance (F&I) Manager plays a critical role in the success of Lou Fusz Kia of Columbus, Ohio, by helping customers complete their vehicle purchase while providing an exceptional, transparent, and professional financing experience. The F&I Manager secures financing, presents finance and protection products, completes accurate contracts and documentation, maintains strong lender relationships, and ensures every transaction complies with dealership policies and applicable regulations. The ideal candidate combines sales ability with attention to detail, financial knowledge, integrity, and a customer-first mindset. Success means maximizing dealership profitability while treating every customer fairly, professionally, and respectfully.

The F&I Manager meets customers after vehicle selection to review financing and payment options, processes credit applications, submits applications to lenders, explains financing terms and contractual obligations, and structures deals to suit customer needs, lender requirements, and dealership objectives. The role also presents finance and protection products, works toward dealership performance goals, maintains lender relationships, monitors contracts in transit, and ensures deals are funded accurately and promptly.

The position requires accurate, complete, and properly executed contracts, strict compliance with applicable regulations and dealership policies, and safeguarding confidential customer information. The F&I Manager works closely with sales, accounting, and management teams, supports dealership goals, and participates in ongoing training.

This is a full-time role with competitive, performance-based compensation. Dealership hours include evenings and Saturdays as required.

Requirements

• Strong communication, presentation, and negotiation skills.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, performance-driven dealership environment.
• Strong mathematical and financial aptitude.
• Ability to handle confidential customer information with discretion and professionalism.
• Demonstrated commitment to ethical business practices and exceptional customer service.
• Ability to work dealership hours, including evenings and Saturdays as required.

Nice To Haves

• Previous automotive F&I experience.
• Previous automotive sales or sales management experience.
• Experience working with automotive lenders and dealership management systems.
• Knowledge of dealership finance processes, lender guidelines, F&I products, and regulatory compliance.
• Proven history of achieving F&I performance and customer satisfaction goals.

Responsibilities

• Meet with customers after vehicle selection to review financing and payment options.
• Obtain and accurately process credit applications and supporting documentation.
• Submit financing applications to appropriate lenders and work to secure competitive approvals.
• Explain financing terms, interest rates, payment options, and contractual obligations clearly to customers.
• Structure deals according to customer needs, lender requirements, and dealership objectives.
• Maintain a professional, efficient, and customer-focused F&I process through contract completion.
• Present available finance and protection products based on customer needs and explain their features, benefits, costs, limitations, and coverage.
• Generate appropriate F&I revenue through a transparent, consultative approach and work toward dealership performance goals.
• Identify opportunities to improve F&I performance without compromising customer trust or compliance.
• Develop and maintain productive relationships with banks, credit unions, captive finance companies, and other approved lenders.
• Understand lender programs, guidelines, approval criteria, and documentation requirements; negotiate with lenders when appropriate.
• Monitor contracts in transit and help resolve funding delays, documentation issues, and lender stipulations.
• Ensure deals are funded accurately and promptly.
• Ensure contracts and required documents are accurate, complete, and properly executed before delivery.
• Comply with federal and state regulations, lender requirements, and dealership policies; safeguard confidential customer and financial information.
• Follow dealership procedures for credit applications, identity verification, disclosures, privacy, document retention, and deal jackets.
• Work with accounting and management to resolve contract discrepancies, funding issues, chargebacks, or missing documentation.
• Maintain accuracy and organization in all F&I transactions.
• Partner with Sales Managers and Sales Consultants to support a smooth transition from vehicle selection to financing and delivery.
• Assist the sales team in understanding lender programs, finance options, and F&I products.
• Communicate professionally with customers, lenders, vendors, and employees, and contribute to a positive, accountable, team-oriented culture.
• Participate in ongoing training on products, lender programs, compliance requirements, and automotive finance best practices.

Benefits

• Competitive medical, dental, and vision reimbursement plans.
• Company-paid life insurance.
• Company-paid long-term disability coverage.
• 401(k) plan with company match.
• Vacation time.
• Personal time off.
• Professional development and opportunities to build a rewarding career.
• Competitive, performance-based compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed