FIELD TECHNICIAN II - PUB SEC

Lumen Technologies • Miami, FL

3d • $49,674 - $66,300 • Onsite

About The Position

Lumen is hiring a Field Technician II to install, decommission, test, and troubleshoot network equipment and circuits. Working under minimal supervision and established guidelines, the technician performs the functions required of a Field Tech I and supports network infrastructure across a geographic area, including fiber, transport equipment, critical infrastructure, and metro and long-haul outside plant networks. The role involves circuit provisioning, maintenance, and testing, along with installation and acceptance of telecommunications equipment.

The technician also installs, changes, decommissions, and tests next-generation technologies and customer equipment, including edge compute, wavelength services, fiber-optic transport, Ethernet, SONET, and IP network layers. Other duties include locating and protecting underground facilities, managing assets and materials, maintaining tools and equipment, and carrying out scheduled preventive maintenance and inspections on network and critical infrastructure. The position requires accurate system updates, recordkeeping, time logging, and regular status reporting.

The role includes rotational 24x7 on-call availability, standby, call-outs, dispatch, and overtime as dictated by business needs. Work may involve all weather conditions and physical activities such as climbing and lifting up to 50 pounds. The listed salary range for Florida is $49,674 to $66,300.

Requirements

• At least 2 years of experience installing, testing, and turning up telecommunications equipment, including SONET, DCS, DWDM, routers, and switches.
• Strong technical and mechanical background, including experience with modern transport equipment and critical infrastructure such as HVAC systems, high-voltage electrical systems, and DC power plants.
• Knowledge of locating fiber-optic cable, rights-of-way, and as-built records.
• Substantial experience or knowledge in at least two of these technician disciplines: transmission (DS1/DS3/SONET), switching (circuit switching/SS7), TCP/IP (routers and higher-layer protocols), and outside plant (fiber locating, OTDR, mass-fusion splicing, etc.).
• Ability to exercise technical judgment and build internal and external working relationships.
• PC skills and familiarity with Microsoft Windows and Office applications.
• Ability to quickly learn corporate databases.
• Availability for rotational 24x7 on-call duty, standby, call-outs, dispatch, and overtime as required by the business.
• Valid driver's license and satisfactory driving record.
• High school diploma or GED.
• Attention to detail and good organizational capabilities.
• Ability to prioritize and manage time effectively.
• Ability to sit, climb, balance, stoop, kneel, crouch, and crawl; lift up to 50 pounds; and work in all weather conditions.

Responsibilities

• Troubleshoot network equipment, replace defective equipment, isolate problems, and restore network service; identify potential problem areas and assist other personnel as needed.
• Install, change, decommission, and test next-generation network technologies, including edge compute, wavelength services, fiber-optic transport, Ethernet, SONET, and IP network layers.
• Install and test network and customer-premises equipment, including delivering end-user services.
• Perform limited AC power work and install DC power systems, including tertiary and BDCBB.
• Manage large network-build projects and perform project-management duties.
• Locate, mark, and protect underground outside-plant facilities using industry-standard software and hardware.
• Manage assets and replenish on-site and truck materials; coordinate shipping and receiving of company and customer materials; maintain tools, test sets, and network equipment.
• Perform Level 1 scheduled preventive maintenance and inspections on network and critical infrastructure, including HVAC systems, high-voltage electrical systems, and DC power plants.
• Maintain proficiency with required systems and applications; update inventory records and transaction systems, log time, respond to information requests and escalations, and provide management with status updates and reports.
• Maintain site security and cleanliness.

Benefits

• Comprehensive benefits package featuring health, life, and voluntary lifestyle benefits, as well as other perks intended to support physical, mental, emotional, and financial well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED