Field Support Coordinator

Corbins•Phoenix, AZ

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The role serves as a link between the field support team and project teams, providing physical and technical support to field personnel and coordinating tool and asset needs across jobsites. The coordinator manages tool requests, inventory records, deliveries, maintenance, audits, and vendor receiving paperwork, while also supporting the organization and upkeep of the main-office warehouse. The position may involve travel to jobsites and is designated safety sensitive.

Requirements

Proven work experience in a warehouse or relevant logistics function.
Analytical, problem-solving, and organizational skills.
Ability to lead and manage staff.
Proficiency with Microsoft Suite and aptitude to quickly learn other computer software and programs.
Strong interpersonal skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted as required.
Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms when necessary.
Ability to work a 40-hour week, with overtime and off-hour shifts as required.
Ability to work indoors or outdoors in extreme weather and environmental conditions, including heat, cold, rain, mud, dust, and snow, depending on job location.
High school diploma or GED equivalent.
Valid driving record.
Must meet applicable safety-sensitive position policies, including drug testing and background checks.
Must be able to perform the role’s physical responsibilities, which may include lifting, repeated pushing, pulling, carrying, reaching, walking, standing, sitting, stooping, kneeling, bending, climbing, and potentially operating a motor vehicle, crane, tractor, or similar equipment.

Nice To Haves

OSHA 10 certification; if not already obtained, the employee may be required to obtain it within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and provide physical and technical support to field personnel.
Execute tool requests for work sites and respond to ongoing questions regarding tools and requests.
Build and maintain positive relationships and correspondence with company personnel.
Use computer software to input and track tools and other assets.
Maintain tool assignment records and required documentation.
Generate delivery requests and prepare tools for delivery to job sites.
Maintain existing tools and equipment, including assembling, breaking down, and inspecting assets for service intervals or repairs.
Create orders for stocked tools and safety equipment to minimize shortages of frequently used items.
Review vendor receiving paperwork, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites.
Assist with cleaning, organizing, and maintaining the warehouse at the main office.
Accept parcels mailed to the main office and notify the addressee or deliver items to associates’ desks or offices.
Perform other job-related responsibilities as required by business needs.