FIELD SUPPORT COORDINATOR

Nox Group•San Marcos, TX

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The role serves as a link between field support and project teams, coordinating tool and equipment needs across jobsites and providing physical and technical support to field personnel. The position also supports warehouse operations at the main office, including receiving and preparing tools and parcels, maintaining records, and helping keep the warehouse organized. The role may involve jobsite travel, physically demanding work, varied indoor and outdoor conditions, and overtime or off-hour shifts as required. It is a safety-sensitive position subject to applicable policies, including drug testing and background checks.

Requirements

Proven work experience in a warehouse and/or a relevant logistics function.
Analytical, problem-solving, and organizational skills.
Ability to lead and manage staff.
Proficiency with, and aptitude to quickly learn, Microsoft suite and other computer software or programs.
Strong people skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted, as required.
Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms and areas when necessary.
Ability to work a 40-hour work week, with overtime and off-hour shifts as required.
Ability to work in extreme weather conditions indoors or outdoors, including heat, cold, rain, mud, dust, and snow, depending on job location.
High school diploma or GED equivalent.
Valid driving record.

Nice To Haves

OSHA 10 certification is preferred; the employee may be required to obtain it within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and provide physical and technical support to field personnel.
Process tool requests for work sites and respond to ongoing questions about tools and requests.
Build and maintain positive correspondence with company personnel.
Enter and track tools and other assets using computer software.
Maintain records of tool assignments and required documentation.
Generate delivery requests and prepare tools for delivery to sites.
Maintain existing tools and equipment.
Assemble, break down, and inspect tool assets to identify service intervals or repairs needed.
Create orders for tools and safety equipment stock to minimize shortages of frequently used items.
Review vendor receiving paperwork, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites; travel to jobsites is provided.
Assist with cleaning, organizing, and maintaining the warehouse at the main office.
Receive parcels mailed to the main office and notify the addressee or deliver items to an associate’s desk or office.
Perform other job-related responsibilities or functions as required by business needs.