Field Support Coordinator

Nox Group•San Marcos, TX

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The position serves as a link between field support and project teams, providing physical and technical support for tools and other assets across jobsites. The coordinator tracks and maintains tools, fulfills requests, prepares deliveries, handles maintenance and audits, and helps keep the main-office warehouse organized. Travel to jobsites is provided. This is a safety-sensitive role subject to applicable policies, including drug testing and background checks. Duties may involve physical work and varied jobsite conditions. The role requires the ability to work a 40-hour week, with overtime and off-hour shifts as required, and to work indoors or outdoors in extreme weather conditions. Nox Group is an equal opportunity employer.

Requirements

  • Proven work experience in a warehouse and/or relevant logistics function.
  • Analytical, problem-solving, and organizational skills.
  • Ability to lead and manage staff.
  • Proficiency with, and aptitude to quickly learn, Microsoft Suite and other computer software or programs.
  • Strong people skills and ability to build and maintain positive relationships.
  • Ability to work independently and manage multiple requests.
  • Ability to lift up to 50 pounds unassisted as required.
  • Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms or areas when necessary.
  • Ability to work a 40-hour week, with overtime and off-hour shifts as required.
  • Ability to work indoors or outdoors in extreme weather, including heat, cold, rain, mud, dust, and snow depending on job location.
  • High school diploma or GED equivalent.
  • Valid driving record.
  • OSHA 10 certification; the certification may be obtained within the first 90 days of employment.
  • Ability to perform potentially repeated pushing, pulling, carrying, reaching or working above shoulder level, walking, standing, sitting, stooping, kneeling, bending, and climbing.
  • Potential need to operate a motor vehicle, crane, tractor, or similar equipment.

Responsibilities

  • Coordinate tool needs across jobsites and provide physical and technical support to field personnel.
  • Execute tool requests for work sites and answer ongoing questions about tools and requests.
  • Build and maintain positive correspondence with company personnel.
  • Use computer software to input and track tools and other assets.
  • Maintain records of tool assignments and required documentation.
  • Generate delivery requests and prepare tools for delivery to job sites.
  • Maintain existing tools and equipment; assemble, break down, and inspect tool assets for service intervals or repairs.
  • Create orders for tools and safety equipment to minimize shortages of frequently used stocked items.
  • Review vendor receiving paperwork, verify shipped quantities, and communicate discrepancies.
  • Conduct tool audits at jobsites.
  • Assist with cleaning, organizing, and maintaining the main-office warehouse.
  • Accept parcels delivered to the main office and notify the addressee or deliver items to associates' desks or offices.
  • Perform other job-related responsibilities as required by business needs.
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