FIELD SUPPORT COORDINATOR

Nox Group•Phoenix, AZ

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The coordinator serves as a link between the field support team and project teams, providing physical and technical support for field personnel and coordinating tool and equipment needs across jobsites. The role also handles tool and asset tracking, records, deliveries, maintenance, orders, receiving checks, and jobsite audits. Additional duties include helping maintain the main-office warehouse and handling parcels received there. This is a safety-sensitive role that involves physical work and may require travel to jobsites.

Requirements

Proven work experience in a warehouse and/or a relevant logistics function.
Analytical, problem-solving, and organizational skills.
Ability to lead and manage staff.
Proficiency with, and aptitude to quickly learn, Microsoft Suite and other computer software or programs.
Strong people skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted, as required.
Ability to work from heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms when necessary.
Ability to work a 40-hour workweek, with overtime and off-hour shifts as required.
Ability to work indoors or outdoors in extreme weather and elements, including heat, cold, rain, mud, dust, and snow depending on job location.
High school diploma or GED equivalent.
Valid driving record.
Must comply with applicable safety-sensitive-position policies, including drug testing and background checks.
Must be able to perform potentially repeated pushing, pulling, carrying, reaching or working above shoulder level, walking, standing, sitting, stooping, kneeling, bending, and climbing.
May potentially need to operate a motor vehicle, crane, tractor, or similar equipment.

Nice To Haves

OSHA 10 certification is preferred; the employee may be required to obtain it within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and provide physical and technical support to field personnel.
Execute tool requests for worksites and respond to ongoing questions about tools and requests.
Build and maintain positive correspondence with company personnel.
Input and track tools and other assets using computer software.
Maintain records of tool assignments and required documentation.
Generate delivery requests and prepare tools for delivery to sites.
Maintain existing tools and equipment.
Assemble, break down, and inspect tool assets for service intervals or repairs.
Create orders for stocked tools and safety equipment to minimize shortages of frequently used items.
Review vendor receiving paperwork, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites; travel to jobsites is provided.
Help clean, organize, and maintain the warehouse at the main office.
Accept parcels mailed to the main office and notify the addressee or deliver items to associates’ desks or offices.
Perform other job-related responsibilities as required by business needs.