FIELD SUPPORT COORDINATOR

Corbins•San Marcos, TX

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The role serves as a link between the field support team and project teams, providing physical and technical support to field personnel and coordinating tool and equipment needs across jobsites. The position also supports warehouse operations at the main office, maintains tool and asset records, and helps ensure tools and safety equipment are available, maintained, and delivered as needed. The role involves jobsite travel for tool audits and may require work at heights and in varied indoor or outdoor weather conditions. It is safety sensitive; applicable policies, including drug testing and background checks, apply. The company states that it provides equal employment opportunities and complies with applicable nondiscrimination laws.

Requirements

Proven work experience in a warehouse or relevant logistics function.
Analytical, problem-solving, and organizational skills.
Ability to lead and manage staff.
Proficiency with Microsoft Suite and aptitude to quickly learn other computer software and programs.
Strong interpersonal skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted as required.
Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms when necessary.
Ability to work a 40-hour week, with overtime and off-hour shifts as required.
Ability to work in extreme weather and environmental conditions, indoors or outdoors, including heat, cold, rain, mud, dust, and snow depending on job location.
High school diploma or GED equivalent.
Valid driving record.
Ability to perform physical activities that may include repeated pushing, pulling, carrying, reaching or working above shoulder level, walking, standing, sitting, stooping, kneeling, bending, and climbing.
Potential need to operate a motor vehicle, crane, tractor, or similar equipment.

Nice To Haves

OSHA 10 certification is preferred; the employee may be required to obtain it within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and fulfill tool requests for work sites.
Provide physical and technical support to field personnel.
Build and maintain positive correspondence with company personnel and respond to ongoing questions about tools and requests.
Use computer software to input and track tools and other assets.
Maintain records of tool assignments and required documentation.
Generate delivery requests and prepare tools for delivery to sites.
Maintain existing tools and equipment.
Assemble, break down, and inspect tool assets for service intervals or repairs.
Create orders for stocked tools and safety equipment to minimize shortages of frequently used items.
Review vendor receiving paperwork, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites; travel to jobsites is provided.
Help clean, organize, and maintain the main-office warehouse.
Accept parcels mailed to the main office and notify the addressee or deliver items to associates’ desks or offices.
Perform other job-related responsibilities or functions as required by business needs.