FIELD SUPPORT COORDINATOR

Corbins•Phoenix, AZ

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The role serves as a link between the field support team and project teams, providing physical and technical support to field personnel and coordinating tool and equipment needs across jobsites. The position also supports warehouse operations at the main office, including receiving parcels, maintaining records, preparing deliveries, and keeping the warehouse organized. Job duties may include physical work and travel to jobsites. This is a safety-sensitive position subject to applicable policies, including drug testing and background checks.

Requirements

Proven work experience in a warehouse and/or relevant logistics function.
Analytical, problem-solving, and organizational skills.
Demonstrated ability to lead and manage staff.
Proficiency with Microsoft Suite and aptitude to quickly learn other computer software and programs.
Strong people skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted as required.
Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms when necessary.
Ability to work a 40-hour work week, with overtime and off-hour shifts as required.
Ability to work in extreme weather conditions and elements, indoors or outdoors, including heat, cold, rain, mud, dust, and snow depending on job location.
High school diploma or GED equivalent.
Valid driving record.

Nice To Haves

OSHA 10 certification is preferred; the employee may be required to obtain it within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and fulfill tool requests for work sites.
Provide physical and technical support to field personnel.
Build and maintain positive correspondence with company personnel and respond to questions about tools and tool requests.
Input and track tools and other assets using computer software.
Maintain records of tool assignments and required documentation.
Generate delivery requests and prepare tools for delivery to sites.
Maintain existing tools and equipment.
Assemble, break down, and inspect tool assets for service intervals or repairs.
Create tool and safety equipment orders for stocked items to minimize shortages.
Review receiving paperwork for delivered goods, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites; travel to jobsites is provided.
Assist with cleaning, organizing, and maintaining the main-office warehouse.
Accept parcels mailed to the main office and notify addressees of receipt or deliver items to associates’ desks or offices.
Perform other job-related responsibilities as required by business needs.