Field Support Coordinator

Nox Group•Phoenix, AZ

About The Position

Nox Group is seeking a Field Support Coordinator to join its Field Support Team. The position serves as a link between field support and project teams, providing physical and technical support to field personnel and coordinating tool and equipment needs across jobsites. The role includes tracking assets and documentation, preparing and coordinating deliveries, maintaining and inspecting tools, managing stocked-item orders, reviewing vendor deliveries, and conducting jobsite tool audits. Travel to jobsites is provided. The coordinator also helps maintain the main-office warehouse and receives and distributes parcels. This is a safety-sensitive position subject to applicable policies, including drug testing and background checks. The role may involve physical working conditions and requires the ability to safely perform its inherent physical responsibilities.

Requirements

Proven work experience in a warehouse and/or a relevant logistics function.
Analytical, problem-solving, and organizational skills.
Ability to lead and manage staff.
Proficiency with Microsoft Suite and aptitude for quickly learning other computer software and programs.
Strong people skills and ability to build and maintain positive relationships.
Ability to work independently and manage multiple requests.
Ability to lift up to 50 pounds unassisted, as required.
Ability to work at various heights using ladders, scaffolds, aerial lifts, catwalks, and other safe work platforms or areas when necessary.
Ability to work a 40-hour work week, with overtime and off-hour shifts as required.
Ability to work indoors or outdoors in extreme weather and elements, including heat, cold, rain, mud, dust, and snow, depending on job location.
High school diploma or GED equivalent.
Valid driving record.
Safety-sensitive position subject to applicable policies, including drug testing and background checks.

Nice To Haves

OSHA 10 certification; the posting says this certification may be required within the first 90 days of employment.

Responsibilities

Coordinate tool needs across jobsites and execute tool requests for work sites.
Provide physical and technical support to field personnel.
Build and maintain positive correspondence with company personnel and respond to continuing questions about tools and tool requests.
Enter and track tools and other assets in computer software, and maintain records of tool assignments and required documentation.
Generate delivery requests and prepare tools for delivery to job sites.
Maintain existing tools and equipment; assemble, break down, and inspect tool assets for service intervals or repairs.
Create orders for stocked tools and safety equipment to minimize shortages of frequently used items.
Review receiving paperwork for vendor deliveries, verify shipped quantities, and communicate discrepancies.
Conduct tool audits at jobsites.
Assist with cleaning, organizing, and maintaining the warehouse at the main office.
Accept parcels mailed to the main office and notify recipients or deliver items to associates' desks or offices.
Perform other job-related responsibilities and functions as required by business needs.