Field Supervisor - DIDD / ECF Services

Caregiver•Cookeville, TN

13d

About The Position

Senior Solutions Home Care is seeking a Field Supervisor to support home care operations and DIDD Employment and Community First (ECF) programs. The role provides leadership, coaching, quality oversight, and field support to direct support staff. It is suited to someone ready to move from direct support into a leadership role; supervisory experience is not required, and training and development are provided. The supervisor supports individuals with intellectual and developmental disabilities and seniors in pursuing independence, employment success, and community inclusion. The position involves quality visits in homes, communities, workplaces, and virtually; supporting person-centered services; coaching staff; reviewing documentation and service delivery; and helping maintain quality and compliance. The annual salary is $36,000–$42,000. The position is full-time and offers a company vehicle and gas card, weekly pay, insurance, retirement benefits, paid time off, paid holidays, paid training, and opportunities for leadership development and career advancement.

Requirements

High school diploma or GED.
At least 2 years of experience in healthcare, caregiving, human services, community services, or a related field.
Strong communication and problem-solving skills.
Ability to work independently and manage multiple priorities.
Valid driver's license and car insurance.
Ability to pass background screening and drug testing.

Nice To Haves

Experience as a Job Coach, DSP, Employment Specialist, Supported Employment Specialist, ECF Professional, Case Manager, Community Support Specialist, or DIDD provider.
Experience in ECF, supported employment, job coaching, or IDD services. Supervisory experience is not required.

Responsibilities

Conduct in-home, community, workplace, and virtual quality visits for individuals receiving ECF and DIDD services.
Build positive relationships with individuals served, families, employers, and supported teams.
Help individuals achieve employment and independence goals and support person-centered services that promote community inclusion.
Mentor DSPs, Job Coaches, and field staff; reinforce person-centered practices and DIDD expectations; observe services and provide coaching.
Support new staff through field training and ongoing development.
Complete quality assurance visits and review documentation and service delivery.
Support incident investigations and reportable events and help meet compliance requirements.
Recommend improvements that enhance quality outcomes.
Resolve client and caregiver concerns and monitor service quality.
Assist with audits and corrective actions, identify barriers, and recommend solutions.