Field Supervisor for a Security

Walden Security•Knoxville, TN

About The Position

The Field Supervisor manages, supervises, and coordinates assigned Security Officers at the field level, maintaining prescribed standards and compliance with Standard Operating Procedures. The role provides first-line supervision when Operations Staff are not on duty and works as an armed, uniformed officer who can legally carry a firearm in applicable states or locations. The supervisor patrols assigned posts and accounts in a company vehicle, makes decisions consistent with Walden policies, and may relieve officers who violate company rules, regulations, or procedures. The position requires substantial driving. Candidates must be at least 25 years old, have a valid driver’s license and an acceptable driving record to qualify for coverage under the company vehicle insurance policy, and be able to obtain an armed security license through Walden Security within 90 days.

Requirements

Valid driver’s license.
Acceptable driving record to be covered under the Walden Security vehicle insurance policy.
At least 25 years old.
Able to obtain an armed security license through Walden Security within 90 days.
Able to legally carry a firearm in applicable states or locations.

Responsibilities

Provide first-line supervision during hours when an Operations Staff member is not on duty.
Work as an armed, uniformed officer and legally carry a firearm in applicable states or locations.
Maintain working knowledge of specific and general post instructions, as well as client-required additional and emergency post instructions.
Patrol assigned posts and accounts using a company-provided vehicle.
Make decisions consistent with Walden policies and relieve officers who violate Walden rules, regulations, or procedures.
Supervise posts and officers on shift, including roving patrols, through random visits and inspections.
Inspect posts and officers for compliance with Post Orders and Walden procedures and for knowledge of post assignments.
Assist with on-the-job training for newly assigned officers as needed.
Respond to building, facility, bank, and ATM alarms as requested or required throughout the assigned area.
Respond to urgent client needs, requests for services, or service changes.
Inform the Field Manager or Operations Manager of matters that cannot wait until the next workday.
Record daily post and shift events on the Daily Inspection Report for review by the Field Manager or Operations Manager and QA Manager.
Fill posts that become open during the shift with off-duty security officers; work posts that cannot otherwise be filled until a qualified officer can be scheduled.
Examine doors, windows, and gates at assigned posts to verify that they are secure.
Warn individuals about rule infractions and expel people engaging in suspicious or criminal acts.
Register at watch stations to record inspection-trip times and contracted random inspections.
Perform other duties as assigned by the Field Manager or Operations Manager.