Field Supervisor - Security

Allied Universal • Nederland, TX

19d

About The Position

Allied Universal is hiring a Field Supervisor to support operations for remotely managed accounts. The Field Supervisor provides on-site supervision of Security Professionals and ensures site coverage at all times, working closely with Operations Managers to supervise remote service delivery.

Requirements

• High school diploma or equivalent.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• Valid driver's license and at least one year of driving experience.
• No major driving violations within the last 36 months.
• No more than one at-fault accident in the last 24 months.
• No more than one minor moving violation in the last 24 months.
• No combination of one at-fault accident and one minor moving violation in the last 24 months.
• At least three years of professional protective service experience, such as security.
• Ability to write effective, concise reports in legible handwriting.
• Ability to exercise sound independent judgment and discretion.
• Strong oral and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients.
• Demonstrated initiative and ability to prioritize competing assignments and manage deadlines.

Nice To Haves

• Experience in scheduling, operations management, or other security-industry leadership functions.
• Prior experience in the security industry, law enforcement, and/or the military.
• Working knowledge of Microsoft Office applications.

Responsibilities

• Visit assigned post locations regularly to monitor performance, address daily operational issues, communicate policy changes and company information, adjust staffing schedules, and conduct post inspections.
• Ensure officers maintain a professional image and that posts meet quality standards, including appropriate hygiene and uniforms, updated post orders and training information, and clean, organized premises.
• Conduct on-the-job training for new employees or when post orders change, covering post orientation, orders, routine responsibilities, emergency responses, and specific client needs.
• Respond to shift call-offs by identifying replacement staff or standing post until replacements arrive, and assist the Scheduler with coverage changes.
• Identify personnel issues, including payroll or employee relations concerns, and refer them to the Operations Manager and/or Corporate Human Resources Director; prepare reports or assist with investigations as directed.
• Administer counseling or disciplinary actions only when initiated by the Branch Manager and/or Corporate HR Director and specifically directed by Branch or Corporate Human Resources management.
• Distribute information and documents to posts as directed by the Branch or Corporate office, obtain acknowledgements when needed, and return documents to the appropriate office.
• Respond to client or site emergencies and ensure appropriate communication with Operations and/or the Branch Manager.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Eight paid holidays annually.
• Five sick days.
• Four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED