Field Supervisor - Security

GardaWorld•Burbank, CA

17d•Onsite

About The Position

The Field Services Supervisor in Burbank, California serves as a link between GardaWorld and its customers, representing the company and helping deliver high-quality contract security services. The role builds credibility with internal and external clients through honesty, consistency, and dependability, while maintaining strong client relationships. The position supervises daily security services, supports and develops staff, visits client sites, and ensures that security operations meet client requirements and applicable regulations. The schedule is Wednesday through Sunday, 12:00 a.m. to 8:30 a.m. The job may require long hours, weekend work, and availability for duties outside standard working hours. Daily travel to client sites within the market is required. GardaWorld describes itself as a global provider of security solutions and states that it offers career growth opportunities. Its employment practices include equal employment opportunity and nondiscrimination protections.

Requirements

Authorized to work in the United States.
High school diploma or equivalent.
At least one year of management experience.
Reliable transportation for travel to various client sites.
Valid driver's license and a driving record that meets company vehicle and insurance eligibility standards.
Availability for duties on an as-needed basis outside standard working hours.
Ability to work independently with minimal supervision.
Skills in threat assessment and risk management, incident response and emergency procedures, security technology (CCTV, access control, and alarm systems), problem solving and conflict resolution, active listening and responsiveness, knowledge of industry regulations and policies, attention to detail and reporting accuracy, team engagement, and continuous quality improvement.

Responsibilities

Supervise daily security services to ensure high standards.
Build and maintain strong relationships with clients and employees, acting as the main point of contact.
Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
Participate in recruiting, training, and developing staff.
Visit and inspect supervisors and security officers to ensure compliance and proficiency.
Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
Assist in developing staffing schedules, budgets, and payroll.
Ensure compliance with regulations, contracts, and agreements.
Recommend improvements for efficiency and service quality.
Follow progressive discipline for corrective actions.
Perform other duties as assigned.