Field Store Associate

Sherwin-Williams • Indianapolis, IN

8d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating leads, implementing sales and marketing programs, providing excellent customer service, and managing merchandising. The role also supports customer satisfaction, product knowledge, product presentation, and visual standards. The associate will work at Lowe’s Store #288 at 8002 Shadeland Ave, Indianapolis, Indiana. This is a part-time position with a schedule involving weekdays, afternoons, and weekends; scheduling is based on business needs and may change. Duties include contact with customers, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal history review is required for business and safety reasons.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment visa.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Drive sales growth and deliver training to Lowe’s associates while maintaining high standards in service and merchandising.
• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by identifying their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Maintain product knowledge to make effective recommendations.
• Facilitate customer connections between the Paint and Pro desks.
• Provide in-store Pro Desk paint support for customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Meet sales goals on a monthly, quarterly, and yearly basis.
• Assist Sales Representatives in generating leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud training current and compliant.

Benefits

• The company describes benefits related to retirement, health care, well-being, and commuting; eligibility and specific offerings are available through its benefits information for candidates.
• The company describes flexibility intended to support health and well-being.
• The company describes opportunities to learn, develop skills, and grow.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed