Field Store Associate

Sherwin-Williams•Austin, TX

8d•Onsite

About The Position

The Field Store Associate drives and increases sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating leads, implementing sales and marketing programs, providing customer service, and managing merchandising. The associate works at Lowe’s Store #1727 at 8000 Shoal Creek Blvd, Austin, TX 78757. This is a part-time role with a schedule based on business needs and subject to change. Work may include weekdays, afternoons, and weekends. The position involves customer contact, potentially including minors, and access to cash and payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company considers a criminal-history review necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

Must be at least 18 years old.
Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous experience selling paint and paint-related products.
Previous experience operating tinting and mixing equipment.
Valid, unrestricted driver’s license.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Provide excellent sales service and promote high customer satisfaction.
Assist customers in person by identifying their needs and presenting suitable products and services.
Build productive, trusting relationships with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and follow inventory best practices, including upkeep of the color wall and back stock.
Maintain knowledge of products to make effective recommendations.
Facilitate in-person customer connectivity between the Paint and Pro desks.
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
Represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Meet monthly, quarterly, and yearly sales goals.
Assist Sales Representatives in generating leads by interacting with customers.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Keep HR Cloud training current and compliant.