Field Store Associate

Sherwin-Williams•Carmel, IN

3d•Onsite

About The Position

The Field Store Associate drives and increases sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating leads, implementing sales and marketing programs, providing customer service, and managing merchandising. The associate works at Lowe’s Store #1525 in Carmel, Indiana. This is a part-time role with a schedule based on business needs that may change, including weekdays, afternoons, and weekends. The position involves customer contact and access to payment methods, electronic equipment, personal information, merchandise, and other items of value; the company has determined that a criminal-history review is necessary to protect its operations and the safety of customers, staff, vendors, contractors, and the public.

Requirements

Be at least 18 years of age.
Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs. and occasionally up to 70 lbs.
Be willing and able, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous experience selling paint and paint-related products.
Previous experience operating tinting and mixing equipment.
Valid, unrestricted driver's license.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Provide excellent sales service and support customer satisfaction.
Assist customers in person by identifying their needs and presenting suitable products and services.
Build productive relationships and trust with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and follow inventory best practices, including upkeep of the color wall and back stock.
Build and maintain product knowledge to provide effective recommendations.
Facilitate in-person customer connections between the Paint and Pro desks.
Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Meet monthly, quarterly, and yearly sales goals.
Support Sales Representatives in generating leads through customer interaction.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Keep HR Cloud trainings current and compliant.