Field Store Associate

Sherwin-Williams • Easton, PA

8d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides exceptional customer service, and manages merchandising. Associates are expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards. This part-time position is based at Lowe’s Store #1759, 4443 Birkland Pl, Easton, PA 18045. Work is scheduled on weekdays, afternoons, and weekends according to business needs, and the schedule may change.

The role includes customer contact, potentially with minors, and access to payment methods, electronic equipment, personal information, merchandise, and other valuables. The employer states that a criminal-history review is necessary to protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

The associate provides customer service and product recommendations, supports Pro customers and Lowe’s associates, maintains product displays and inventory practices, and promotes Sherwin-Williams and Valspar products. The role also includes training Lowe’s associates in product knowledge and application methods, completing eLearning modules, and keeping required HR Cloud training current and compliant.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver's license.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain knowledge of products to make effective customer recommendations.
• Facilitate in-person customer connectivity between the Paint department and Pro Desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud training current and compliant.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, connection, retirement, health care, and commuting. Specific benefits and eligibility are available through the company's candidate benefits portal.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed