Field Store Associate

Sherwin-Williams•Hot Springs, AR
•Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, manages merchandising, and supports customer satisfaction. Associates are expected to stay current on product features and maintain high product-quality and visual standards. This is a part-time position at Lowe’s Store #597, 300 Cornerstone Blvd., Hot Springs, Arkansas 71913. Work is scheduled on weekdays, afternoons, and weekends according to business needs, and the schedule may change. Duties involve customer contact, potentially including minors, and access to payment methods, electronic equipment, personal information, merchandise, and other items of value. The company states that it conducts criminal-history reviews for business, operational, reputational, and safety reasons. The associate supports sales growth, trains Lowe’s associates, and maintains service and merchandising standards. Responsibilities include serving retail and wholesale customers, providing paint and Pro Desk support, maintaining color files and store displays, tinting and mixing products as needed, promoting Sherwin-Williams and Valspar products, meeting sales goals, helping generate leads, and completing required training.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
  • Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.
  • Valid, unrestricted driver’s license.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Provide excellent sales service and help customers identify needs and appropriate products and services.
  • Build productive relationships and trust with wholesale and retail customers.
  • Maintain Pro customer color files.
  • Tint and mix products to customer specifications as needed.
  • Maintain store appearance, inventory practices, the color wall, and back stock.
  • Maintain product knowledge to make effective recommendations.
  • Connect customers in person between the Paint and Pro departments.
  • Provide in-store Pro Desk paint support for customer needs, Lowe’s Pro Sales, paint-program execution, and promotional events.
  • Promote Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Assist Sales Representatives in generating leads through customer interactions.
  • Train Lowe’s associates on product knowledge and application methods.
  • Complete eLearning Modules.
  • Keep HR Cloud trainings up to date and compliant.

Benefits

  • The company describes a range of benefits and rewards intended to support health and well-being, career development, and connection. Candidates are directed to the company benefits site for details and eligibility.
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