Field Store Associate

Sherwin-Williams•Avon, OH

19h•Onsite

About The Position

The Field Store Associate drives sales and increases customer satisfaction at Lowe’s Store #1135 in Avon, Indiana. The role involves engaging customers in the Paint and Pro departments, recommending products and services, generating sales leads, supporting sales and marketing programs, training Lowe’s associates, and maintaining merchandising and inventory standards. Associates also help tint and mix products to customer specifications, support Pro Desk paint needs, and keep current on product features and application methods. This is a part-time position with a schedule based on business needs that may change. Workdays may include weekdays, afternoons, and weekends. The position involves customer contact and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value; a criminal-history review is required.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

High school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.
Valid, unrestricted driver’s license.
Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

Provide excellent sales service and promote high levels of customer satisfaction.
Assist customers in person by determining their needs and presenting appropriate products and services.
Build productive, trusting relationships with wholesale and retail customers.
Maintain Pro customer color files.
Tint and mix products to customer specifications as needed.
Maintain store appearance and follow inventory best practices, including maintaining the color wall and back stock.
Build and maintain product knowledge to make effective customer recommendations.
Facilitate in-person customer connections between the Paint and Pro departments.
Provide in-store Pro Desk paint support for immediate customer needs, Lowe’s Pro Sales, and paint-program execution, including promotional events.
Represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
Meet monthly, quarterly, and yearly sales goals.
Assist Sales Representatives in generating sales leads through customer interactions.
Train Lowe’s associates on product knowledge and application methods.
Complete eLearning modules.
Keep HR Cloud trainings current and compliant.