Field Store Associate

Sherwin-Williams • Indianapolis, IN

9d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, and manages merchandising. Associates are expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards.

This part-time position is based at Lowe’s Store #635, 6002 N Rural St, Indianapolis, IN 46220. The schedule includes weekdays, afternoons, and weekends, is determined by business needs, and may change. Duties involve contact with customers, including potentially minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment work visa.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs. and occasionally up to 70 lbs.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by identifying their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain product knowledge to make effective customer recommendations.
• Facilitate in-person customer connections between the paint department and Pro Desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads through customer interactions.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud trainings up to date and compliant.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, community connection, retirement, health care, and daily commuting; eligibility and specific offerings are available through the company’s benefits information.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed