Field Store Associate

Sherwin-Williams • Noblesville, IN

5d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at a Lowe’s store. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, and manages merchandising. Associates help ensure client satisfaction and maintain current product knowledge and high product-quality and visual standards.

This position is based at Lowe’s Store #1191, 16800 Mercantile Blvd, Noblesville, Indiana. It is part-time, with weekday, afternoon, and weekend hours. The schedule is based on business needs and may change. The role involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. The company has determined that a criminal-history review is necessary.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for employment work visa status.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain product knowledge to make effective customer recommendations.
• Facilitate in-person customer connections between the Paint department and Pro Desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning Modules.
• Keep HR Cloud trainings up to date and compliant.

Benefits

• The company describes a range of benefits related to health and well-being, career development, retirement, health care, and commuting; specific offerings depend on eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed