Field Store Associate

Sherwin-Williams • Gallatin, TN

10d • Onsite

About The Position

The Field Store Associate works at a Lowe’s store and is primarily responsible for driving sales, engaging customers in the Paint and Pro departments, generating leads, and carrying out sales, marketing, customer-service, and merchandising activities. The role also supports Lowe’s associates through product training and helps maintain customer satisfaction, current product knowledge, and the visual and quality standards of products and displays.

The position is at Lowe’s Store #2618, 1301 Nashville Pike, Gallatin, TN 37066. It is part-time, with work scheduled on weekdays, afternoons, and weekends according to business needs; the schedule may change. Duties involve customer contact and access to cash, payment methods, electronic equipment, personal information, merchandise, and other items of value. The employer states that a criminal-history review is necessary for the protection of its business, customers, employees, vendors, contractors, and the public.

Requirements

• Be at least 18 years of age.
• Be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds, and occasionally up to 70 pounds.
• Be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver's license.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain product knowledge to make effective recommendations.
• Facilitate in-person customer connections between the Paint department and Pro Desk.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint-program execution, and promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud trainings up to date and compliant.

Benefits

• The company describes benefits and rewards intended to support health and well-being, career development, connection, retirement, health care, and commuting. Specific benefits and eligibility are available through the company benefits website.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed