Bilingual Field Store Associate (Spanish)

Sherwin-Williams•Houston, TX
•Onsite

About The Position

The Field Store Associate is responsible for driving and increasing sales at Lowe’s stores by engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising. The associate is also expected to help ensure client satisfaction, stay current on product features, and maintain product quality and visual standards. This is a part-time role at Lowe’s Store #1570, 4645 Beechnut St, Houston, TX 77096. The schedule includes weekdays, afternoons, and weekends, is based on business needs, and may change. The role involves customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A criminal history review is required as described in the posting. The associate supports sales growth, trains Lowe’s associates, provides in-store customer and Pro Desk support, and maintains service and merchandising standards. The role requires frequent lifting and carrying of up to 50 pounds and occasional lifting and carrying of up to 70 pounds, with or without reasonable accommodation. Candidates must be at least 18 and legally authorized to work in the country of employment without current or future employment visa sponsorship.

Requirements

  • Must be at least 18 years of age.
  • Must be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous work experience selling paint and paint-related products.
  • Previous work experience operating tinting and mixing equipment.
  • Valid, unrestricted driver's license.
  • Ability to read, write, comprehend, and communicate in more than one language.
  • Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assist customers in person by determining their needs and presenting appropriate products and services.
  • Build productive relationships and trust with wholesale and retail customers.
  • Maintain Pro customer color files.
  • Tint and mix products to customer specifications as needed.
  • Maintain store appearance and follow inventory best practices.
  • Maintain the appearance of the color wall and back stock.
  • Build and maintain product knowledge to make effective customer recommendations.
  • Facilitate in-person customer connectivity between the paint department and Pro Desk.
  • Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
  • Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
  • Follow and achieve monthly, quarterly, and yearly sales goals.
  • Assist Sales Representatives in generating sales leads by interacting with customers.
  • Train Lowe’s associates on product knowledge and application methods.
  • Complete eLearning modules.
  • Keep HR Cloud trainings current and compliant.

Benefits

  • The company describes a range of benefits related to health and well-being, career development, community connection, retirement, health care, and commuting. Candidates are directed to the benefits website for details and eligibility; specific offerings are not enumerated in the posting.
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