Bilingual Field Store Associate (Spanish)

Sherwin-Williams • Orlando, FL

13h • Onsite

About The Position

The Bilingual Field Store Associate drives and increases sales at Lowe’s Store #1598 in Orlando, Florida. The role engages customers in the Paint and Pro departments, generates customer leads, implements sales and marketing programs, provides customer service, and manages merchandising. The associate also supports client satisfaction, stays current on product features, and maintains product quality and visual standards.

This is a part-time position with weekday, afternoon, and weekend shifts. The schedule is based on business needs and may change. The role includes customer contact, which may include minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. A review of criminal history is required for business and safety reasons.

The associate provides in-store customer and Pro Desk support, promotes Sherwin-Williams and Valspar products, works toward sales goals, and trains Lowe’s associates on product knowledge and application methods. Physical duties include retrieving materials from shelves and floor stacks and frequently lifting and carrying up to 50 pounds, and occasionally up to 70 pounds.

Requirements

• At least 18 years of age.
• Legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Drive sales growth at Lowe’s stores by engaging customers in the Paint and Pro departments and generating customer leads.
• Provide excellent sales service and assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance, inventory best practices, the color wall, and back stock.
• Build and maintain knowledge of products to make effective customer recommendations.
• Facilitate in-person customer connections between the Paint department and Pro Desk.
• Provide in-store Pro Desk paint support for customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules and keep HR Cloud trainings current and compliant.

Benefits

• The company describes benefits broadly as including retirement, health care, well-being, and daily commute offerings; eligibility and specific offerings depend on the position and hire.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed