Bilingual Field Store Associate (Spanish)
About The Position
The Bilingual Field Store Associate drives and increases sales at Lowe’s, primarily by engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising. The associate is expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards. This part-time role is at Lowe’s Store #2651 in Winter Garden, Florida. Work is scheduled on weekdays, afternoons, and weekends according to business needs, and the schedule may change. The position involves customer contact, including possible contact with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. The employer states that it conducts a criminal-history review to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public. The associate supports sales growth, trains Lowe’s associates, and maintains service and merchandising standards. Responsibilities include assisting customers with product selection, supporting Lowe’s Pro customers and the Pro Desk, maintaining color files and merchandising areas, tinting and mixing products, promoting Sherwin-Williams and Valspar brands, pursuing sales goals, generating leads, and completing required training.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
- Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
Nice To Haves
- High school diploma or GED.
- At least one year of experience in delivery, retail, or customer service.
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
- Valid, unrestricted driver's license.
- Ability to read, write, comprehend, and communicate in more than one language, including Spanish.
Responsibilities
- Provide excellent sales service and help ensure high customer satisfaction.
- Assist customers in person by identifying their needs and presenting appropriate products and services.
- Build productive relationships and trust with wholesale and retail customers.
- Maintain Pro customer color files.
- Tint and mix products to customer specifications as needed.
- Maintain store appearance, inventory best practices, the color wall, and back stock.
- Maintain knowledge of products to make effective recommendations.
- Facilitate in-person customer connections between the Paint and Pro departments.
- Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
- Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
- Follow and achieve monthly, quarterly, and yearly sales goals.
- Assist Sales Representatives in generating sales leads through customer interactions.
- Train Lowe’s associates on product knowledge and application methods.
- Complete eLearning modules.
- Keep HR Cloud trainings current and compliant.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
