Bilingual Field Store Associate (Spanish)

Sherwin-Williams•Kissimmee, FL
•Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role involves engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, providing customer service, and managing merchandising. Associates are also expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards. The position is based at Lowe’s Store #1652, Minute Key, 1300 W Osceola Pkwy, Kissimmee, Florida 34741. It is part-time, with weekday, afternoon, and weekend work; scheduling is based on business needs and may change. Duties involve customer contact, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The company states that it reviews criminal history to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
  • Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
  • Must be willing and able, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

  • High school diploma or GED.
  • At least one year of experience in delivery, retail, or customer service.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.
  • Valid, unrestricted driver's license.
  • Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

  • Drive sales growth and achieve sales goals on a monthly, quarterly, and yearly basis.
  • Deliver excellent customer service and assist customers in person by identifying needs and presenting suitable products and services.
  • Build productive relationships and trust with wholesale and retail customers.
  • Maintain Pro customer color files.
  • Tint and mix products to customer specifications as needed.
  • Maintain store appearance, inventory best practices, the color wall, and back stock.
  • Build and maintain product knowledge to make effective customer recommendations.
  • Facilitate in-person customer connections between the Paint department and Pro desk.
  • Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, and paint program execution, including promotional events.
  • Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
  • Assist Sales Representatives in generating sales leads through customer interactions.
  • Train Lowe’s associates on product knowledge and application methods.
  • Complete eLearning modules and keep HR Cloud training up to date and compliant.

Benefits

  • The company describes benefits and support related to health and well-being, retirement, health care, daily commute, and overall well-being; eligibility and offerings depend on hiring circumstances.
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