Bilingual Field Store Associate (Spanish)
About The Position
The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s stores. The role involves engaging customers in the Paint and Pro departments, generating customer leads, implementing sales and marketing programs, delivering customer service, and managing merchandising. Associates are expected to support client satisfaction, stay current on product features, and maintain product quality and visual standards. The position is at Lowe’s Store #1652, Minute Key, 1300 W Osceola Pkwy, Kissimmee, FL 34741. It is part-time, with weekday, afternoon, and weekend hours. The schedule is based on business needs and may change. The role involves contact with customers, potentially including minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. A criminal history review is required to help protect the business, its operations and reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without now or future sponsorship for an employment work visa.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 lbs., and occasionally up to 70 lbs.
- Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
Nice To Haves
- High school diploma or GED.
- At least one year of experience in delivery, retail, or customer service.
- Previous experience selling paint and paint-related products.
- Previous experience operating tinting and mixing equipment.
- Valid, unrestricted driver's license.
- Ability to read, write, comprehend, and communicate in more than one language, including Spanish.
Responsibilities
- Provide excellent sales service and maintain high levels of customer satisfaction.
- Assist customers in person by determining their needs and presenting appropriate products and services.
- Build productive relationships and trust with wholesale and retail customers.
- Maintain Pro customer color files.
- Tint and mix products to customer specifications as needed.
- Maintain store appearance and follow inventory best practices.
- Maintain the appearance of the color wall and back stock.
- Build and maintain product knowledge to make effective customer recommendations.
- Facilitate in-person customer connections between the Paint and Pro desks.
- Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
- Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
- Follow and achieve monthly, quarterly, and yearly sales goals.
- Assist Sales Representatives in generating sales leads through customer interactions.
- Train Lowe’s associates on product knowledge and application methods.
- Complete eLearning Modules.
- Keep HR Cloud trainings current and compliant.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
