Bilingual Field Store Associate (Spanish)

Sherwin-Williams • San Francisco, CA

5d • Onsite

About The Position

The Field Store Associate is primarily responsible for driving and increasing sales at Lowe’s, engaging customers in the Paint and Pro departments, generating leads, implementing sales and marketing programs, providing exceptional customer service, and managing merchandising. The role also supports client satisfaction, keeps product knowledge current, and maintains product quality and visual standards.

The associate works at Lowe’s Store #3095 at 491 Bayshore Blvd., San Francisco, California. This is a part-time position with weekday, afternoon, and weekend hours. The schedule is based on business needs and may change. Duties include customer contact, potentially with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuables. The employer states that criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment visa.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing and able, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language, including Spanish.

Responsibilities

• Drive sales growth and deliver training to Lowe’s associates while maintaining high standards in service and merchandising execution.
• Provide excellent sales service and assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and follow inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain product knowledge to make effective customer recommendations.
• Facilitate in-person customer connections between the Paint and Pro Desk departments.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote and represent Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating sales leads through customer interactions.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud trainings current and compliant.

Benefits

• The company describes benefits intended to support health and well-being, career development, connection, retirement, health care, and commuting. Specific offerings and eligibility are available through the company’s benefits resource.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed