Field Store Associate

Sherwin-Williams • Indianapolis, IN

6h • Onsite

About The Position

The Field Store Associate works at Lowe’s Store #2319 in Indianapolis, Indiana, and is primarily responsible for driving and increasing sales in the Paint and Pro departments. The role involves engaging customers, generating leads, delivering exceptional customer service, implementing sales and marketing programs, and managing merchandising. The associate also helps ensure customer satisfaction, keeps current on product features, and maintains product quality and visual standards.

The position supports retail and wholesale customers in person, provides paint support at the Pro Desk, helps Lowe’s associates learn about products and application methods, and promotes Sherwin-Williams and Valspar products. The role is part-time, with a schedule covering weekdays, afternoons, and weekends; hours are based on business needs and may change. Duties may involve access to customers, including minors, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary for business and safety purposes.

Requirements

• Must be at least 18 years old.
• Must be legally authorized to work in the country of employment without current or future employment visa sponsorship.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and frequently lift and carry up to 50 pounds and occasionally up to 70 pounds.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.
• Valid, unrestricted driver’s license.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Drive sales growth and provide training to Lowe’s associates while maintaining high standards of service and merchandising execution.
• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person by determining their needs and presenting appropriate products and services.
• Build productive relationships and trust with wholesale and retail customers.
• Maintain Pro customer color files.
• Tint and mix products to customer specifications as needed.
• Maintain store appearance and inventory best practices.
• Maintain the appearance of the color wall and back stock.
• Build and maintain knowledge of products to make effective customer recommendations.
• Facilitate in-person customer connections between the Paint and Pro Desk departments.
• Provide in-store Pro Desk paint support for real-time customer needs, Lowe’s Pro Sales, paint program execution, and promotional events.
• Promote Sherwin-Williams and Valspar brand standards and product strengths to Lowe’s associates, customers, and contractors.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Assist Sales Representatives in generating leads by interacting with customers.
• Train Lowe’s associates on product knowledge and application methods.
• Complete eLearning modules.
• Keep HR Cloud training current and compliant.

Benefits

• The company describes benefits broadly as including rewards, benefits, and flexibility to support health and well-being; learning, development, and career growth opportunities; and an inclusive team and community connection. Candidates are directed to the benefits website for details and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed