Field Services Tech II - OT West

RWE•Greendale, WI

4d•$36 - $48

About The Position

The OT Field Services Tech II is an experienced, field-based technical professional who independently troubleshoots, repairs, performs corrective maintenance and functional testing, and implements approved work on Operational Technology (OT) systems supporting RWE power-generation assets. The role addresses moderately complex faults involving OT field devices, communication links, basic network-connected equipment, and power supplies. It uses OT diagrams, network drawings, wiring schematics, equipment manuals, device parameters, logs, and standard test equipment to identify issues and implement practical solutions within defined processes and approved procedures. The position coordinates field activities with Operations, OT support, Engineering, project teams, and vendors, including access arrangements, outage windows, planned maintenance, and small equipment modifications. It supports commissioning and operational handover by verifying installation, connectivity, configuration, and functional performance; maintains work and asset documentation; contributes feedback on recurring issues and improvements; and provides informal guidance to junior technicians. The role supports wind, solar, battery energy storage, thermal, hydro, and other generation facilities. Work may take place at substations, control houses, communications shelters, equipment rooms, outdoor electrical areas, and remote or unmanned locations. The position requires approximately 50% regional and national travel, including overnight and multi-day assignments, with short-notice travel possible for critical incidents. Applicants must be legally authorized to work in the United States; visa sponsorship is not available. This is a full-time, permanent, non-exempt position.

Requirements

Technical vocational training, an associate degree, a bachelor's degree, or equivalent experience in electrical technology, instrumentation, industrial automation, IT, computer engineering, electrical engineering, or a related discipline.
At least 1 year of experience in IT, networking, controls, instrumentation, electrical work, industrial maintenance, telecommunications, utilities, manufacturing, energy, or a related technical field; equivalent combinations of education, training, internships, and experience may be considered.
At least 2 years of OT field, industrial maintenance, critical-infrastructure, telecommunications, data-center, utility, manufacturing, energy, or similar experience; equivalent experience may be considered.
Ability to follow established troubleshooting procedures, work instructions, wiring diagrams, equipment manuals, and checklists, with guidance from experienced personnel.
Basic ability to use common hand tools, field test equipment, and diagnostic tools safely and correctly.
Experience or familiarity with documenting completed work, test results, equipment status, and defects in maintenance, asset-management, or service-management systems.
Ability to support equipment replacements, routine maintenance, inspections, functional testing, and post-maintenance verification under approved procedures.
Basic understanding of safe work practices, including PPE, LOTO, electrical safety, site-access requirements, pre-job briefings, and risk assessments.
Willingness and ability to work under direction, follow approved processes, escalate unfamiliar or complex issues, and develop technical capability through on-the-job training and mentoring.
Strong interpersonal, communication, and organizational skills; ability to meet deadlines, manage multiple tasks and deliverables, and work independently and as part of a team.
Excellent proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook) and Teams.
Motivated self-starter with goal orientation and strong problem-solving abilities; responds well to direction, is coachable, and is willing to learn and develop.
Valid driver's license and ability to operate a company or rental vehicle.
Legally authorized to work in the United States; employment visa sponsorship is not available.
Ability to travel approximately 50%, including regional and national travel, overnight and multi-day assignments, and possible short-notice travel.

Nice To Haves

Basic experience supporting installation, maintenance, inspection, repair, or replacement of technical or industrial equipment.
Familiarity with OT field devices, local control panels, communication links, basic networking equipment, power supplies, instrumentation, or similar systems.
Demonstrated desire to learn about the company and the renewables space.

Responsibilities

Independently troubleshoot, repair, and perform corrective maintenance on OT field systems, including field devices, local control panels, communication links, basic network-connected equipment, and power supplies.
Diagnose moderately complex faults, including intermittent or multi-component issues within a single system, and identify recurring issues and potential improvements.
Use OT diagrams, network drawings, wiring schematics, equipment manuals, device parameters, logs, and standard test equipment to diagnose faults and recommend solutions.
Prioritize work according to safety, operational impact, equipment criticality, and available access or outage windows; communicate status, findings, risks, and follow-up actions.
Escalate complex, cross-system, cybersecurity, recurring high-impact, or out-of-scope issues to appropriate OT, Engineering, Operations, or vendor specialists.
Execute approved device replacements, repairs, configuration updates, and routine communications maintenance in accordance with site procedures and change-management requirements.
Review assigned work packages, risk assessments, procedures, test steps, and materials before beginning work; coordinate field access, outage windows, tools, spare parts, and standard vendor support.
Perform functional testing after maintenance or approved changes, including checks of connectivity, operating parameters, communications, and handover to Operations.
Stop work and escalate unsafe conditions, unexpected technical issues, inadequate controls, or unapproved scope changes.
Support commissioning of new equipment, replacements, and small site modifications under the direction of Engineering, Project Management, OT, or senior Field Services personnel.
Verify field installation, labeling, connectivity, basic configuration, and functional performance against approved drawings, procedures, and work instructions.
Participate in pre-commissioning checks, functional testing, punch-list resolution, and operational handover; identify and escalate field constraints, deviations, documentation gaps, and maintainability concerns.
Follow and promote safety procedures, including lock-out/tag-out (LOTO), site-access protocols, electrical-safety requirements, PPE, toolbox talks, pre-job briefings, and risk assessments.
Perform work in compliance with site operating requirements, approved procedures, and applicable cybersecurity and asset-management controls.
Coordinate with plant and control-room Operations, OT support, Engineering, and vendors for standard troubleshooting, maintenance, and planned field activities; support outage coordination and access planning.
Attend pre-job briefings, outage coordination meetings, and post-job reviews as required; provide practical field input and support vendor and contractor activities.
Execute field work orders and accurately document completed work in designated maintenance and asset-management systems.
Maintain equipment status, location, serial-number, configuration, and condition information; record equipment installed, removed, replaced, modified, tested, or returned to service.
Document test results, defects, deficiencies, outstanding actions, and handover details; update applicable drawings, wiring information, equipment records, commissioning checklists, and as-built documentation.
Provide informal guidance to Field Services Tech I and less-experienced technicians on safe work practices, basic troubleshooting, field documentation, and documentation standards.
Share knowledge of site-specific OT architectures, field devices, local panels, field buses, communication protocols, and maintenance practices; contribute feedback to improve procedures, work instructions, troubleshooting guides, and test steps.