Field Service Technician – Engine Specialist, Kershaw, SC

Sandvik • White Pine, TN

3d • Onsite

About The Position

Sandvik Mining is hiring a Field Service Technician – Diesel Engine Specialist to support its mining equipment fleet, primarily at Kershaw Mine in Kershaw, South Carolina, with assistance at other regional sites as needed. The technician is the branch’s technical resource for large industrial diesel engines, with a primary focus on Volvo 13L and 16L engines and the ability to work on other OEM brands. The role covers engine diagnosis, repairs, and rebuilds in the field and branch workshop, alongside general field service for Sandvik underground and surface equipment. It aims to maximize equipment availability and reliability in accordance with OEM specifications, customer contracts, and Sandvik standards, while providing professional, customer-focused service.

The position requires regular regional travel, including overnight stays, and may involve overtime, weekend work, shift work, and on-call or emergency callouts according to customer and operational needs. Work may take place around mobile heavy equipment and in underground or other industrial environments, with exposure to noise, dust, confined spaces, heights, uneven surfaces, and weather. The role requires lifting up to 50 pounds, climbing, kneeling, and working in awkward positions for extended periods. Compliance with site rules, PPE, medical or fit-for-duty requirements, and safety training is mandatory. The standard schedule is Monday through Friday. The listed compensation range is $35.00 to $45.00 per hour, depending on experience.

Applicants must have the legal right to work indefinitely in the United States without employer sponsorship. Sandvik describes its culture as inclusive, collaborative, and learning-oriented, and highlights opportunities for training, professional development, and career advancement. Sandvik is an equal opportunity/affirmative action employer and provides reasonable accommodations to applicants and employees with disabilities.

Requirements

• High school diploma or GED.
• At least five years of hands-on experience diagnosing, repairing, and rebuilding large industrial or off-highway diesel engines, including demonstrated experience with Volvo 13L and/or 16L engines.
• Proficiency with electronic engine diagnostic tools and software, precision measuring instruments, and OEM engine service documentation.
• Valid driver’s license with an acceptable driving record.
• MSHA Part 46/48 training, or ability to obtain it, and ability to meet customer site-access, medical, and fit-for-duty requirements.
• Basic computer skills for electronic work orders, service reports, and time entry.
• Demonstrated experience completing engine teardown, inspection, rebuild, and assembly to OEM specifications, including in-frame and out-of-frame overhauls.
• Strong working knowledge of electronically controlled fuel injection, turbocharging, engine management, and modern emissions and exhaust aftertreatment systems.
• Ability to work independently at remote sites, communicate clearly with customers, and document work accurately.
• Ability to meet the physical demands of lifting up to 50 pounds, climbing, kneeling, and working in awkward positions for extended periods.
• Ability to work a standard Monday-to-Friday schedule with overtime, weekend work, shift work, or on-call and emergency callouts as operational needs require, and to travel regularly within the region, including overnight stays.
• Legal right to work in the United States indefinitely without employer sponsorship.

Nice To Haves

• Diesel engine or heavy equipment technical certification, completed diesel apprenticeship, or equivalent trade qualification.
• Extensive experience troubleshooting, fault finding, repairing, and rebuilding Volvo 13L and 16L engines in industrial, off-highway, or mining applications.
• Experience with other large industrial diesel engine OEMs.
• Field service experience on Sandvik or comparable OEM underground or surface mining equipment.
• Experience working in MSHA-regulated underground mines, quarries, or surface mining operations.
• Working troubleshooting ability on hydraulic and electrical/electronic control systems using schematics and diagnostic tools.
• Active listening skills.
• Success serving both internal and external customers.
• Flexibility in the workplace.
• Willingness to manage administrative workload on a computer and participate in process improvement.

Responsibilities

• Diagnose, troubleshoot, and identify faults in large industrial diesel engines, primarily Volvo 13L and 16L engines, using OEM diagnostic software, electronic engine-control data, fault codes, schematics, and service manuals.
• Perform in-frame and out-of-frame engine repairs and rebuilds, including teardown, inspection, precision measurement, component assessment, and reassembly to OEM tolerances and torque specifications.
• Repair engine subsystems, including fuel injection, air intake and turbocharging, cooling, lubrication, electronic engine management, and exhaust aftertreatment.
• Remove and install engines and major engine components, and perform post-repair testing, run-in, and performance verification.
• Analyze engine failures, review oil and fluid analysis, and recommend corrective and preventive actions to customers and the Field Service Manager.
• Support engine-related warranty claims and technical cases, communicate with OEMs, and document failures and supporting evidence accurately.
• Serve as a branch technical resource and coach and mentor other technicians in engine diagnostics, repair, and rebuild practices.
• Perform scheduled and preventive maintenance, inspections, and service on Sandvik underground and surface equipment in accordance with OEM specifications and customer maintenance plans.
• Diagnose and repair hydraulic, electrical, electronic-control, powertrain, rock-drill, and pneumatic system faults using schematics, service manuals, and diagnostic tools.
• Respond to breakdowns and emergency service calls to reduce downtime and restore equipment safely and promptly.
• Support assembly, pre-delivery inspection, commissioning, and handover of new and rebuilt equipment, including customer operator and maintenance familiarization.
• Remove, install, and support component change-outs and rebuilds in the field and workshop.
• Identify required parts, raise parts requests, and support accurate parts usage, returns, core, and warranty processes with Parts and Service Administration.
• Complete timely, accurate, standardized field service reports, work orders, and time entries in Maximo and Dayforce, including failure details, root causes, and recommendations.
• Report equipment condition, recurring failures, and improvement opportunities to the Field Service Manager, customers, and technical support teams.
• Follow Sandvik, customer site, OSHA, and MSHA safety requirements, including lockout/tagout, Take 5/JSA, and hazard and incident reporting.
• Maintain assigned tools, service vehicle, and test equipment in safe, clean, and calibrated condition, and maintain required fitness-for-work and licensing requirements, including driver’s license and DOT requirements where applicable.
• Build professional customer relationships and represent Sandvik with a customer-first, solutions-focused approach.
• Complete required product, engine OEM, safety, and technical training; progress through Sandvik technician levels; and share knowledge with and mentor less-experienced technicians.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401(k) retirement savings plan
• Professional competence development, training, and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED