Field Service Technician – Engine Specialist, Kershaw, SC

Sandvik • White Pine, TN

4d • $35 - $45

About The Position

Sandvik Mining is seeking a Field Service Technician with a strong mechanical or electrical background and diagnostic skills. The position is the branch’s primary technical resource for large industrial diesel engines, especially Volvo 13L and 16L engines used across the Sandvik fleet. It supports engine troubleshooting, fault finding, repairs, rebuilds, and assembly both at customer sites and in the branch workshop. General field service on Sandvik equipment is a secondary focus. The role aims to maximize equipment availability and reliability according to OEM specifications, customer contracts, and Sandvik standards while providing professional customer support.

The position is based primarily at Kershaw Mine in Kershaw, South Carolina, with possible support required at other sites. Schedule and hours vary. Compensation is $35.00 to $45.00 per hour, depending on experience. The position requires the legal right to work in the United States indefinitely without employer sponsorship.

Sandvik describes itself as a global supplier of equipment, tools, parts, service, digital solutions, and sustainability-driving technologies for mining and construction. It offers competitive wages and benefits, learning and professional development support, and career growth opportunities.

Requirements

• High school diploma or GED.
• At least five years of hands-on experience diagnosing, repairing, and rebuilding large industrial or off-highway diesel engines, including demonstrated experience with Volvo 13L and/or 16L engines.
• Proficiency with electronic engine diagnostic tools and software, precision measuring instruments, and OEM engine service documentation.
• Valid driver’s license with an acceptable driving record.
• MSHA Part 46/48 training or ability to obtain it, and ability to meet customer site-access, medical, and fit-for-duty requirements.
• Basic computer skills for electronic work orders, service reports, and time entry.
• Experience with complete engine teardown, inspection, rebuild, and assembly to OEM specifications, including in-frame and out-of-frame overhauls.
• Strong working knowledge of electronically controlled fuel injection, turbocharging, engine management, and modern emissions and exhaust aftertreatment systems.
• Experience working in MSHA-regulated underground mines, quarries, or surface mining operations.
• Ability to work independently at remote sites, communicate clearly with customers, and document work accurately.
• Legal right to work in the United States indefinitely without employer sponsorship.
• Ability to meet applicable driver’s license and DOT requirements where required.

Nice To Haves

• Extensive experience troubleshooting, fault finding, repairing, and rebuilding Volvo 13L and 16L engines in industrial, off-highway, or mining applications.
• Active listening skills.
• Success serving both internal and external customers.
• Flexibility in the workplace.
• Willingness to manage administrative workload on a computer and participate in process improvement.
• Experience with other large industrial diesel engine OEMs.
• Field service experience on Sandvik or comparable OEM underground or surface mining equipment.
• Working troubleshooting ability on hydraulic and electrical/electronic control systems using schematics and diagnostic tools.
• Diesel engine or heavy equipment technical certification, completed diesel apprenticeship, or equivalent trade qualification.

Responsibilities

• Diagnose, troubleshoot, and find faults on large industrial diesel engines across the Sandvik fleet, primarily Volvo engines, using OEM diagnostic software, engine-control data, fault codes, schematics, and service manuals.
• Perform in-frame and out-of-frame engine repairs and rebuilds, including teardown, inspection, precision measurement, component assessment, and reassembly to OEM tolerances and torque specifications.
• Repair and service engine subsystems, including fuel injection, air intake and turbocharging, cooling, lubrication, electronic engine management, and exhaust aftertreatment.
• Remove and install engines and major engine components, and perform post-repair testing, run-in, and performance verification.
• Analyze root causes of engine failures, review oil and fluid analysis, and recommend corrective and preventive actions.
• Support engine warranty claims, technical cases, and OEM communications with accurate failure documentation and evidence.
• Coach and mentor technicians in engine diagnostics, repair, and rebuild practices.
• Perform scheduled and preventive maintenance, inspections, and service on Sandvik underground and surface equipment in accordance with OEM specifications and customer maintenance plans.
• Diagnose and repair hydraulic, electrical, electronic control, powertrain, rock drill, and pneumatic system faults.
• Respond to breakdown and emergency service calls to minimize downtime and restore equipment safely and promptly.
• Support equipment assembly, pre-delivery inspections, commissioning, handover, and customer operator and maintenance familiarization.
• Remove, install, and support component change-outs and rebuilds in the field and workshop.
• Identify required parts, raise parts requests, and support parts usage, returns, core, and warranty processes.
• Complete timely and accurate service reports, work orders, and time entries in Maximo and Dayforce, including failure details, root cause, and recommendations.
• Report equipment condition, recurring failures, and improvement opportunities to the Field Service Manager, customers, and technical support teams.
• Follow Sandvik, customer-site, OSHA, and MSHA safety requirements, including lockout/tagout, Take 5/JSA, and hazard and incident reporting.
• Maintain assigned tools, service vehicle, and test equipment in safe, clean, and calibrated condition, and maintain applicable fitness-for-work and licensing requirements.
• Build professional customer relationships and represent Sandvik with a customer-first, solutions-focused approach.
• Complete required product, engine OEM, safety, and technical training, progress through Sandvik technician levels, and share knowledge with less-experienced technicians.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• 401(k) retirement savings plan
• Professional competence development, training, and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED