Field Service Engine Technician

Cummins • Manassas, VA

10d • Onsite

About The Position

We are looking for a Field Service Diesel Engine Technician / Mechanic to join the Distribution Business team in Manassas, Virginia, specializing in engine repairs. The role involves field repairs and rebuilds, customer service, maintenance scheduling, documentation, training, and compliance with health, safety, and environmental policies. This is a Technician Level III position requiring significant relevant experience, the ability to perform complex diagnosis and repairs with minimal supervision, and the ability to train and guide less experienced technicians. The technician must be flexible to work various hours and days, participate in an on-call rotation, and respond to emergency needs. The role requires a valid driver's license and insurance, physical ability to occasionally lift 50 pounds, and use of required personal protective equipment. A Department of Transportation physical, driving experience, and a satisfactory motor vehicle record are also required. The position may require licensing for compliance with export controls or sanctions regulations.

Requirements

• Significant relevant technician experience; qualified to work on most or all products in scope for a technician at this location.
• Significant field service work experience.
• Expert-level knowledge of and/or experience with engine products.
• Customer service experience.
• Flexibility to work various hours and days of the week, be on call, and respond to emergency needs.
• Valid driver's license and insurance; locally valid driving permit.
• Must meet company vehicle driving requirements.
• Must be able to occasionally lift 50 pounds and wear required personal protective equipment.
• Current valid driver's license and three years of driving experience.
• Must have a five-year motor vehicle report free from major violations.
• Must pass a Department of Transportation physical and comply with DOT driving regulations, including Hours of Service and Electronic Log Booking Device use.
• Must be at least 21 years old, as stated for operators of commercial vehicles.
• Must be at least 18 years old with two years of driving experience, as separately stated in the posting.
• Vocational diploma from a relevant technical institution.
• May require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

• Apprentice Trained Engine Technician.
• Experience providing technical advice and coaching to more junior technicians.
• A CDL may be required to obtain upon hire.

Responsibilities

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and provide prompt, efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with required documentation, including work-completed documentation, time sheets, warranty claims, and quality forms, using handwritten forms or business system input screens.
• Complete training in line with skill and business requirements.
• Follow applicable Health, Safety & Environmental policies, procedures, and legislation, and report issues or incidents to a supervisor.
• Perform complex engine diagnosis and repair with minimal supervision.
• Train and guide less experienced technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree