Field Service Engine Technician

Cummins • Manassas, VA

10d

About The Position

Cummins is seeking a Field Service Diesel Engine Technician/Mechanic to perform engine repairs in the field for its Distribution Business in Manassas, Virginia. The Technician Level III role involves complex diagnosis and repair across most or all products in scope at the location, generally with minimal to no supervision. The technician may train and guide less experienced colleagues and must be flexible to work varying hours and days, including on-call emergency needs and weekend coverage according to a rotation plan.

The role requires significant field service experience, expert-level knowledge of or experience with engine products, customer service experience, and a current valid driver’s license. It is subject to DOT driving regulations, including Hours of Service and Electronic Log Booking Device use, and requires a DOT physical and a five-year motor vehicle report free from major violations. The posting gives differing driving-age and experience criteria: it specifies three years of driving experience and age 21 or older for commercial vehicle operators, and also states that applicants must be at least 18 with two years of driving experience. A CDL may be required to obtain upon hire. The position may require licensing for compliance with export controls or sanctions regulations.

Cummins is an equal opportunity employer and provides equal employment opportunities to qualified persons without regard to protected status under applicable law.

Requirements

• Significant relevant technician experience, including significant field service work experience.
• Expert-level knowledge of and/or experience with engine products.
• Customer service experience.
• Current valid driver’s license and insurance, meeting company-vehicle driving requirements.
• Locally valid driving permit.
• Pass a DOT physical.
• Provide a five-year motor vehicle report free from major violations.
• Meet the applicable driving-age and experience requirements stated in the posting: it specifies age 21 or older for commercial vehicle operators and three years of driving experience, and also states applicants must be at least 18 with two years of driving experience.
• Comply with DOT driving regulations, including Hours of Service and Electronic Log Booking Device use.
• Ability to lift 50 pounds occasionally and wear required personal protective equipment.
• Flexibility to work various hours and days, be on call, and respond to emergency needs.
• May require licensing for compliance with export controls or sanctions regulations.

Nice To Haves

• Apprentice-trained Engine Technician.
• Experience providing technical advice and coaching to more junior technicians.
• A CDL may be required to obtain upon hire.

Responsibilities

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relationships and provide prompt, efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with required documentation, including work-completion documentation, time sheets, warranty claims, and quality forms, using handwritten forms or business-system input screens.
• Complete training in line with skill and business requirements.
• Follow applicable Health, Safety & Environmental policies, procedures, and legislation, and report issues or incidents to a supervisor.
• Perform complex diagnosis and repair with minimal to no supervision.
• Train and guide less experienced technicians.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed