Field Service Technician – Surface Drills, Kershaw, SC

Sandvik • White Pine, TN

2d • $35 - $45 • Onsite

About The Position

Sandvik Mining is hiring a Field Service Technician to maintain, troubleshoot, repair, and commission Sandvik underground and surface mining equipment at customer sites. The position is primarily based in the Kershaw, South Carolina area, with work across the Eastern U.S. and periodic work in the branch workshop in White Pine, Tennessee. Reporting to the Field Service Manager, the technician helps maximize equipment availability and reliability in accordance with OEM specifications, customer contracts, and Sandvik standards, while serving as a professional customer contact in the field.

The role includes maintaining and repairing a range of mining equipment and systems, responding to breakdowns and emergency calls, supporting equipment assembly and commissioning, and completing service documentation. The technician must follow Sandvik, customer-site, OSHA, and MSHA safety requirements and maintain tools, service vehicle, and test equipment. Regular regional travel, including overnight stays, is required. The standard schedule is Monday through Friday, but hours vary and overtime, weekend work, shift work, and on-call or emergency callouts may be required.

The work is primarily field-based at underground and surface mine sites, with exposure to heavy equipment, underground conditions, industrial noise, dust, confined spaces, heights, uneven surfaces, and weather. Physical duties include lifting up to 50 pounds, climbing, kneeling, and working in awkward positions for extended periods. Legal authorization to work indefinitely in the United States without employer sponsorship is required.

Requirements

• High school diploma or GED.
• At least three years of hands-on experience maintaining and repairing mobile mining, construction, or comparable heavy equipment.
• Valid driver's license with an acceptable driving record.
• MSHA Part 46/48 training, or ability to obtain it.
• Ability to meet customer site-access, medical, and fit-for-duty requirements.
• Basic computer skills for electronic work orders, service reports, and time entry.
• Ability to travel regularly within East Tennessee and the surrounding region, including overnight stays as required.
• Demonstrated troubleshooting experience with hydraulic, electrical/electronic control, and diesel systems using schematics and diagnostic tools.
• Experience working in MSHA-regulated underground mines, quarries, or surface mining operations.
• Legal right to work in the United States indefinitely without employer sponsorship; temporary work authorizations, including OPT, do not meet this requirement.

Nice To Haves

• Diesel, heavy equipment, hydraulic, or electrical technical certification, or a completed apprenticeship.
• Field service experience on Sandvik or comparable OEM underground or surface mining equipment.
• Experience with rock drills, drill rigs, loaders, haul trucks, and component change-outs.

Responsibilities

• Perform scheduled and preventive maintenance, inspections, and service on Sandvik underground and surface mining equipment in accordance with OEM specifications and customer maintenance plans.
• Diagnose and repair hydraulic, electrical, electronic control, diesel engine, powertrain, rock drill, and pneumatic system faults using schematics, service manuals, and diagnostic tools.
• Respond to breakdown and emergency service calls to minimize downtime and restore equipment safely and promptly.
• Support assembly, pre-delivery inspection, commissioning, and handover of new and rebuilt equipment, including familiarizing customer personnel with operation and maintenance.
• Remove, install, and support component change-outs and rebuilds in the field and workshop as required.
• Identify required parts, raise parts requests, and support parts usage, returns, core, and warranty processes with Parts and Service Administration.
• Complete accurate, timely, standardized field service reports, work orders, and time entries in Maximo and Dayforce, including failure details, root cause, and recommendations.
• Report equipment condition, recurring failures, and improvement opportunities to the Field Service Manager, customers, and technical support teams.
• Follow Sandvik, customer-site, OSHA, and MSHA safety requirements, including lockout/tagout, Take 5/JSA, and hazard and incident reporting.
• Maintain assigned tools, service vehicle, and test equipment in safe, clean, and calibrated condition; maintain required fitness-for-work and licensing requirements.
• Build professional customer relationships and represent Sandvik with a customer-first, solutions-focused approach.
• Complete required product, safety, and technical training, progress through Sandvik technician levels, and share knowledge with and mentor less-experienced technicians.

Benefits

• Competitive wages and benefits.
• Health insurance.
• Dental insurance.
• Disability insurance.
• 401(k) retirement savings plan.
• Professional competence development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED