Field Service Technician - HVAC/Cooling

Schneider Electric • Tulsa, OK

7d

About The Position

Join Schneider Electric as a Generalist Service Representative and serve as a technical resource for customers. This hands-on field role involves installing, commissioning, maintaining, and repairing customer systems to help keep critical equipment operating safely and efficiently while developing strong customer relationships.

The position includes diagnosing and resolving technical issues onsite, following established procedures and quality standards, and complying with safety protocols and regulatory requirements. The representative also identifies customer needs and recommends solutions. The posting emphasizes guided learning, mentorship, and opportunities to develop technical skills and grow a career within Schneider Electric.

The expected U.S. pay range is USD 68,000–USD 102,000 per year, including base pay and short-term incentives. Individual compensation depends on factors such as performance, knowledge, job-related skills, experience, and relevant education or training. This is a full-time position. The position will be posted until filled, and an online application is required.

Requirements

• Strong technical aptitude and a hands-on approach to solving equipment challenges.
• Customer-focused mindset and ability to communicate clearly in the field.
• Adaptability and composure when managing unexpected issues or changing priorities.
• Eagerness to learn and develop technical expertise through guided experience.
• Active listening at an intermediate level.
• Customer orientation at an intermediate level.
• Problem solving at a developing level.
• Resilience at an intermediate level.
• Safety standards at an intermediate level.
• Maintenance and repair at a developing level.
• Technical documentation at a developing level.
• Time management at a developing level.

Responsibilities

• Install and commission customer systems according to established procedures and quality standards.
• Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance.
• Diagnose and resolve technical issues onsite while following safety and compliance protocols.
• Identify customer needs and recommend solutions that enhance their operations.
• Record service activities and system configurations accurately, as indicated in the listed technical documentation skill.

Benefits

• Medical insurance, including member reward points.
• Dental insurance.
• Vision insurance.
• Basic life insurance.
• Benefit Bucks.
• Flexible work arrangements.
• Paid family leaves.
• Well-being programs.
• 12 holidays per year.
• 15 days of paid time off per year.
• Incentives.
• Company share ownership.
• 401(k) with match.
• Performance discussions and learning platforms, including Coursera.
• Global opportunities and access to the Schneider Career Hub.
• Volunteer leave.
• Military leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed