Field Service Technician - Tri

Tri • Easly, SC

2d

About The Position

Tri-Lift Industries, Inc. is a third-generation family business and a material-handling equipment and solutions provider representing CLARK, BYD, and Liugong forklifts, as well as aerial equipment, across North Carolina, South Carolina, and Virginia. The company describes its culture as grounded in passion, professionalism, integrity, and teamwork, and offers ongoing paid training and advancement opportunities.

The Field Service Technician promotes goodwill and accountability with customers by providing professional service. The role diagnoses equipment problems and breakdowns, recommends and performs appropriate repairs or modifications, and completes scheduled maintenance. Technicians document service calls and repairs, maintain company equipment and the service van, manage service and parts inventory in the vehicle, keep their work area clean and hazard-free, and maintain the personal tools needed for the work. Other duties may be assigned by management.

The stated typical schedule is 8:00 AM to 4:30 PM. The hourly range is $26–$35. Candidates must pass a pre-employment drug test and hold a valid, current driver’s license. Driving records are reviewed by the company’s insurance provider to determine eligibility for a company vehicle.

Requirements

• High school diploma or equivalent.
• Three or more years of mechanical, electrical, and hydraulic experience in the forklift or equipment repair industry.
• Effective communication with customers, coworkers, and management.
• Ability to understand service and training manuals and schematics.
• Ability to safely operate power tools, lifts, hoists, hydraulic jacks, and overhead cranes.
• Pass a pre-employment drug test.
• Hold a valid and current driver’s license; driving record is reviewed for eligibility to use a company vehicle.
• Maintain the personal tools required for equipment service duties.

Nice To Haves

• Knowledge of electrical and industrial battery charger repair.

Responsibilities

• Promote goodwill and accountability between the company and its customers.
• Act professionally and provide a superior level of customer service.
• Analyze and diagnose equipment problems and breakdowns.
• Recommend the appropriate service and repair actions to resolve equipment performance issues.
• Perform equipment repairs or modifications.
• Perform scheduled equipment maintenance efficiently.
• Accurately and neatly document each service call and repair, including the necessary paperwork.
• Maintain the serviceability and accountability of company equipment.
• Keep the company service van clean, orderly, and hazard-free.
• Secure and maintain service and parts inventory in the company vehicle.
• Maintain personal tools needed to perform equipment service duties effectively.
• Keep the work area clean and hazard-free.
• Perform additional duties assigned by management.

Benefits

• Competitive compensation and paid time off.
• Extensive hands-on training and advancement opportunities.
• Company uniforms.
• Company vehicle and gas card for road technicians.
• Tablet and laptop.
• 401(k) plan with a 4% company match.
• Medical, dental, and vision insurance.
• Company-paid short- and long-term disability insurance.
• Company-paid life insurance with additional purchase options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED