About The Position
This position is designed for emerging to mid-level technicians who want to develop their technical skills while delivering an exceptional customer experience. As part of Rivian’s junior talent pipeline, the technician works under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center, with possible remote work, mobile service travel, or plant operations support as business needs evolve. The technician performs or assists with vehicle diagnosis, repairs, installations, and inspections; follows technical procedures and safety requirements; conducts post-repair road tests; helps manage parts and operational records; and maintains detailed repair documentation. The position also involves professional interaction with customers and other stakeholders, contributing to process improvements and service initiatives, and participating in training to build technical capability and independence.
Requirements
- At least 21 years old.
- Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
- Available for a standard 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
- Able to travel to regional locations or production facilities as needed.
- Proficient with laptops and computers in Windows or Mac environments and with work order management systems.
- Strong organizational and time-management skills, attention to detail, and eagerness to learn.
- Able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
- 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
- Foundational understanding of basic electricity theory, including high- versus low-voltage awareness.
- Basic familiarity with circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
- Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
- Basic understanding of diagnostic workflows and troubleshooting under guidance.
Nice To Haves
- High school diploma, GED, or recognized equivalency credential.
- Ability to drive a non-commercial truck and trailer.
- Graduation from an accredited automotive repair school or program.
- Basic exposure to electric vehicle or hybrid frameworks.
- Experience working in a fast-paced startup environment.
Responsibilities
- Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
- Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under the mentorship of senior technicians.
- Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
- Conduct post-repair road tests to verify repair quality and operational safety.
- Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
- Maintain detailed technical notes and documentation for completed and in-process repairs for internal and external use.
- Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
- Identify opportunities for process improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
- Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.
Benefits
- Paid vacation.
- Paid sick leave.
- Insurance benefits, including life, medical, dental, vision, short-term disability, and long-term disability insurance, subject to eligibility.
- Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
- Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.
- Potential eligibility for an annual performance bonus.
- Night-shift technicians receive a 20% hourly shift differential on base pay for hours worked between 6 p.m. and 6 a.m.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
