Sr. Field Service Technician, Night Shift (For Future Consideration) - Eastvale, CA

Rivian•Eastvale, CA

23h•Onsite

About The Position

Rivian is hiring an experienced Senior Field Service Technician to serve as a technical expert and leader supporting complex vehicle repairs and field operations. The role involves advanced diagnostics, mentoring junior technicians, continuous improvement, and solving complex problems in a fast-paced environment. The position is primarily based at a service center but may also involve remote work, travel to remote locations, or work at production plants as business needs require. The technician performs advanced vehicle diagnostics, repairs, installations, and inspections; provides technical guidance and remote troubleshooting; uses specialized diagnostic tools; verifies repair quality; supports parts operations; documents findings and root-cause analyses; and works with customers, suppliers, and internal teams. The position requires advanced capabilities across high- and low-voltage systems, vehicle networks, chassis and drivability, thermal and HVAC systems, and ADAS and body/glass integration. The role is identified as a night-shift opportunity. The hourly pay range for Southern California applicants is $33.29–$62.96, with a 20% hourly night-shift differential for hours worked between 6 PM and 6 AM. The successful candidate may also be eligible for an annual performance bonus. Rivian offers benefits to eligible full-time and part-time employees and their covered family members, including paid vacation, paid sick leave, insurance benefits, possible participation in a 401(k) plan, and an Employee Stock Purchase Program.

Requirements

High school diploma, GED, or recognized equivalency credential preferred.
At least 21 years of age.
Valid driver’s license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, including weekends, holidays, early mornings, evenings, or overnight shifts as required.
Ability to travel to regional locations or production plants as needed.
Proficiency in Windows or Mac environments, work order management systems, and specialized engineering or diagnostic documentation systems.
Physical ability to sit, stand, bend, kneel, and lift up to 50 lbs.
State mechanic certifications where required by jurisdiction; examples include Michigan certifications in front end, suspension, steering, brakes, electrical, and HVAC.
3 to 8+ years of hands-on experience working on vehicle high-voltage systems and high-voltage diagnostic work.
Deep understanding of high-voltage architecture, High-Voltage Interlock Loops (HVIL), charging isolation, and safety power-down protocols using appropriate PPE; ability to diagnose complex high-voltage faults and isolation issues.
Advanced knowledge of automotive electronics, CAN and LIN bus communication, electrical schematics, and precise wiring harness repairs.
Mastery of chassis service, including alignments and braking systems, and advanced diagnosis of ABS, traction control, power steering, and Noise, Vibration, and Harshness (NVH) concerns.
Comprehensive knowledge of HVAC systems, coolant drain/fill operations, A/C machine usage, 609 refrigerant certification, and complex thermal-management diagnosis.
Proficiency in calibrating Advanced Driver Assistance Systems (ADAS) and replacing or adjusting sensors, body panels, and glass to manufacturer tolerances.

Nice To Haves

Graduation from an accredited automotive repair school or vocational program.
Ability to drive a non-commercial truck and trailer.
5 to 8+ years of automotive repair experience, with extensive bumper-to-bumper diagnostics experience.
Experience in a leadership or supervisory role, such as Shop Foreman, Team Lead, or Technical Mentor.
Demonstrated background in continuous improvement, process standardization, and escalation management.

Responsibilities

Perform bumper-to-bumper diagnostics, complex repairs, installations, and vehicle inspections at service centers and in field settings, including customer sites, mobile routes, and remote locations.
Provide high-level diagnostic guidance to field service teams and perform remote diagnostics or repairs when safe and feasible without local vehicle access, using logged vehicle data and technical schematics.
Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
Use specialized diagnostic tools to resolve complex electrical, high-voltage, and network faults.
Conduct road tests to verify repair quality, champion continuous improvement, and promote high standards across repair workflows.
Oversee complex parts operations, including ordering, receiving, inventory management, and billing.
Document work in service support and engineering systems; provide root-cause analysis and actionable feedback to field service engineers and leadership.
Interact professionally with customers, suppliers, and internal teams during escalations and mobile outreach events.