AMH Service Technician - Field (Fort Pierce, FL)

Atlanta Fork Lifts Inc•Pine Castle, FL

1d•Onsite

About The Position

The Field Service Technician works in the Fort Pierce, Florida area, troubleshooting, repairing, and performing scheduled maintenance on fuel-powered (I.C.) and electric forklifts and other material handling equipment. The technician performs repairs at customer locations, responds to service calls in coordination with the Service Coordinator, and communicates with customer contacts and their staff about forklift and material handling needs. The role also involves identifying larger repair or rental needs and coordinating them with customers and office staff. The work is performed in maintenance settings and at customer sites, including manufacturing facilities, warehouses, and cold-storage facilities. Assignments may involve difficult or outdoor environments and may also include work in the company shop. The technician must follow safety procedures while working around mechanical parts and potential dust, fumes, chemicals, or solvents.

Requirements

2–3 years of relevant experience.
High school diploma or GED.
Valid, unrestricted driver's license and excellent driving record.
Ability to understand service and training manuals, interpret schematics, and use electrical diagnostic instruments effectively.
Basic computer skills.
Ability to lift up to 75 pounds and occasionally more than 75 pounds.
Physical stamina for continuous full-body movement, including climbing, reaching, pushing, and lifting.
Ability to follow safety procedures and safely operate power tools, lifts, and hoists.
Self-motivated and organized, with the ability to manage billable time and work in process efficiently.
Neat, legible, and organized paperwork; clear penmanship and accurate recordkeeping.
Effective communication with customers, coworkers, and management.

Responsibilities

Troubleshoot and perform basic to complex repairs on forklifts and other industrial equipment.
Perform scheduled maintenance and thorough forklift inspections, documenting and reporting potential or additional repairs on each work order.
Respond to service calls and coordinate work with the Service Coordinator.
Consult with customers about required repairs and additional maintenance.
Identify larger repair and rental needs and communicate them to customers and office staff.
Safely operate power tools, lifts, hoists, and other equipment while following safety procedures.
Keep up with industry innovations and make sound recommendations to customers.
Manage billable time and work in process efficiently; keep paperwork and documentation neat, legible, and organized.
Communicate effectively with customers, coworkers, and management, and record accurate information.
Maintain and safely operate the service vehicle, manage truck stock, and order job-related parts through the parts department.
Attend required training classes and online courses.