AMH Service Technician - Field (Fort Pierce, FL)

Advanced Material Handling Systems•Pine Castle, FL

About The Position

The Field Service Technician operates in the Fort Pierce, Florida area, troubleshooting, repairing, and performing scheduled maintenance on fuel-powered internal-combustion and electric forklifts, as well as other material-handling equipment. The technician performs service work at customer locations and responds to service calls in coordination with the Service Coordinator. The role includes communicating with customer contacts and their staff about equipment needs, identifying larger repair jobs, and coordinating those repairs and rental needs with customers and office staff.

Requirements

  • 2–3 years of relevant experience.
  • High school diploma or GED.
  • Valid, unrestricted driver's license and excellent driving record.
  • Ability to understand service and training manuals, interpret schematics, and effectively use electrical diagnostic instruments.
  • Self-motivated and organized, with the ability to manage billable time and work in process efficiently.
  • Effective communication with customers, coworkers, and management.
  • Basic computer skills.
  • Ability to lift 75 pounds and occasionally more than 75 pounds.
  • Physical stamina for continuous full-body movement, including climbing, reaching, pushing, and lifting.

Responsibilities

  • Troubleshoot and perform basic to complex repairs on forklifts and other industrial equipment.
  • Perform scheduled maintenance on fuel-powered and electric forklifts and related material-handling equipment.
  • Conduct thorough forklift inspections and document potential or additional repairs on every work order.
  • Consult with customers about required repairs and additional maintenance.
  • Work with the Service Coordinator and respond to service calls.
  • Identify larger repair jobs and coordinate them and related rental needs with customers and office staff.
  • Follow safety procedures and safely operate power tools, lifts, and hoists.
  • Manage billable time and work in process efficiently.
  • Maintain neat, legible, accurate, and organized paperwork and documentation.
  • Maintain and safely operate the service vehicle; manage truck stock and order parts through the parts department.
  • Attend required training classes and online courses.
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