Customer Service Representative (Fort Pierce, FL)
About The Position
The Customer Service Representative ensures the efficient day-to-day operation of the office and supports management and other staff. The role answers inbound calls professionally, prepares reports and other documents using computer software, and serves as a liaison for clients by accurately and efficiently resolving issues with customer accounts. It also builds relationships with customer accounts through open communication, follows communication procedures and policies, maintains proactive contact to support corporate and operational goals, and completes special projects as assigned.
Requirements
- 1–3 years of experience in an office environment.
- Experience with Microsoft Suite is required.
- Strong attention to detail.
- Prompt, professional, and dependable demeanor.
- High school diploma.
Nice To Haves
- Experience in the waste industry.
- Bilingual in Spanish, including reading, writing, and conversation.
- Post-secondary education in business, computers, or office management.
Responsibilities
- Answer inbound calls in a courteous and professional manner.
- Use word processing, spreadsheet, and database software to prepare reports, memos, and documents.
- Act as a liaison for clients and resolve customer account problems accurately and efficiently.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Follow communication procedures, guidelines, and policies.
- Maintain proactive contact and provide support to help meet corporate and operational goals.
- Complete special projects as assigned.
Benefits
- Competitive compensation packages.
- Medical, vision, and dental benefits.
- 401(k) matching.
- Paid time off.
- Exceptional culture for career building.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
