Customer Service Representative - Casselberry FL

Mr. Appliance of Central Florida • Casselberry, FL

3d • $17 - $20 • Onsite

About The Position

Mr. Appliance of Central Florida is seeking a Customer Service Representative for their Casselberry, FL office. This is a stable, long-term office career opportunity with a growing, locally owned business. They are looking for someone who will grow with the company for years. Paid training is provided, so no prior experience is necessary.

Requirements

• Friendly phone voice and good communication skills
• Basic computer and data-entry skills
• Reliable, organized and on time
• Someone looking for a long-term position
• High school diploma or equivalent

Nice To Haves

• Call center, customer service or office experience
• Bilingual (English/Spanish)

Responsibilities

• Answer incoming calls and help customers with empathy
• Schedule in-home repair appointments with trained technicians
• Respond to customer emails and texts
• Confirm appointments and keep customers updated
• Order and receive parts
• Enter information into scheduling software

Benefits

• Paid training
• Health, dental and vision benefits after 90 days
• Paid time off
• Room to grow into senior CSR and office leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED