Customer Service Representative (Fort Pierce, FL)

FCC Environmental Services • Fort Pierce, FL

3d

About The Position

The Customer Service Representative ensures the efficient day-to-day operation of the office and supports management and other staff. The role answers inbound calls, assists customer accounts, and provides proactive support to help meet corporate and operational goals. It also uses computer software to prepare reports and documents and may take on special projects as assigned.

FCC Environmental Services, LLC describes itself as a diverse, multicultural organization focused on delivering solutions to customers and developing talent in an inspiring work environment. The company is an equal opportunity employer.

Requirements

• 1–3 years of experience in an office environment.
• Experience with Microsoft Suite.
• Strong attention to detail.
• Prompt, professional, and dependable demeanor.
• High school diploma.

Nice To Haves

• Experience in the waste industry.
• Bilingual Spanish ability, including reading, writing, and conversation.
• Post-secondary education in business, computers, or office management.

Responsibilities

• Answer inbound calls in a courteous and professional manner.
• Use word-processing, spreadsheet, and database software to prepare reports, memos, and documents.
• Act as a liaison for clients and resolve problems with customer accounts accurately and efficiently.
• Build sustainable relationships and trust with customer accounts through open, interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintain proactive contact and provide support to help meet corporate and operational goals.
• Complete special projects as assigned.

Benefits

• Competitive compensation packages.
• Medical, vision, and dental benefits.
• 401(k) matching.
• Paid time off.
• Exceptional culture for career building.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED