Field Service Technician - Bristol, CT

ACT Power Services•Bristol, CT
•$25 - $35•Onsite

About The Position

The Solar Field Service Technician is responsible for safe, productive, day-to-day onsite operations at commercial and utility-scale solar PV plants. The role performs preventive maintenance and inspections, troubleshoots and repairs equipment to maximize production, and supports safe, reliable clean energy operations. This is a foundational role in ACT's ACTivate Technician Track. Under the supervision of senior technicians and Field Leadership, the technician develops technical skills, safety competency, and familiarity with company culture while supporting preventive and corrective maintenance and inspection of solar modules, trackers, inverters, and medium-voltage equipment. Candidates may be hired externally or promoted internally; prior experience in another ACTivate Technician Track position is not required if the stated minimum qualifications and competencies have been gained through other means. The role is field-based rather than assigned to the ACT Power Services main office. Employees primarily work at customer sites where ACT Power Services provides Operations & Maintenance services. The listed location is preferred based on the primary site assignment, but candidates in other locations may be considered. Travel to other U.S. sites may be required based on operational and business needs.

Requirements

  • Six months to one year of relevant field experience in solar, electrical, or a related technical/mechanical trade; successful completion of ACT's Apprentice program; or equivalent training and education.
  • Qualified Electrical Worker (QEW) sign-off, or ability to obtain sign-off within an established onboarding period.
  • OSHA 10 General Industry certification, or ability to obtain it within the first 90 days.
  • Ability to read and interpret drawings, including identifying fuses, breakers, switches, power sources, and major balance-of-system equipment.
  • Familiarity with Microsoft Office.
  • Ability to take direction and complete tasks.
  • Valid driver's license.
  • Ability to travel around 20% and work on-call during off-shift hours and weekends as needed.
  • Ability to comply with safety standards and procedures; personal protective equipment is required.
  • Ability to sit, stoop, kneel, bend, stand, or walk for 8–10 hours per day.
  • Ability to occasionally lift, push, or pull up to 50 pounds.

Nice To Haves

  • FAA Part 107 certification.
  • Technical Writing course.
  • ACT High Voltage/Medium Voltage training completed or in progress.

Responsibilities

  • Uphold high safety standards in all work.
  • Assist with and support routine preventive maintenance, servicing, troubleshooting, and repair of solar photovoltaic facilities, including string or central inverter maintenance and repairs.
  • Perform string-level troubleshooting and repairs, tracker inspections, and basic maintenance support.
  • Conduct routine vegetation and site-equipment inspections, including monthly inspections.
  • Clean or replace damaged components as directed.
  • Apply fundamental knowledge of NEC code, electrical theory, and industry best practices, and complete continuing education as assigned.
  • Perform basic electrical testing, including IR, continuity, grounding, and voltage tests, under supervision.
  • Dispatch and remediate repairs involving equipment under 50V.
  • Maintain company property, including vehicles, tools, meters, and plant stock.
  • Maintain service reports, inspection documentation, safety paperwork, and spare-parts inventory; enter data into Fiix, TrueContext, Deputy, and ACT SharePoint.
  • Conduct and log vehicle inspections on time.
  • Initiate warranty claims with equipment vendors or OEMs as needed.
  • Identify safety hazards and take appropriate action to remove or eliminate them.
  • Conduct pre-job brief analysis.
  • Participate in the Good Catch Program and BBSO observations.
  • Attend assigned maintenance, troubleshooting, and technical-writing training.

Benefits

  • 401(k)/Roth plan with employer match
  • Medical, dental, and vision insurance
  • Flexible spending account (FSA), health savings account (HSA), and dependent care benefits
  • Short-term and long-term disability
  • Critical illness, accident, and hospital indemnity coverage
  • Life insurance and AD&D insurance, group and supplemental
  • Legal insurance
  • Identity theft protection
  • Pet insurance
  • Employee Assistance Program
  • Paid time off and sick time
  • Parental and other extended leaves
  • Paid holidays
  • Opportunities for advancement
  • Training and development
  • Performance bonus
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