Part Time Teller, Bristol, CT

Santander•Bristol, CT

6d•$30,000 - $47,000

About The Position

Santander is seeking a part-time Teller to assist customers with financial needs and transactions. The role provides exceptional customer service, resolves concerns, minimizes risk, helps defend against fraud, refers appropriate product solutions, and escalates complex issues for timely resolution. The Teller processes deposits, withdrawals, and transfers; handles cash; maintains accurate cash drawer balances; and follows bank policies, procedures, compliance requirements, and risk-management protocols. The position also involves helping customers use digital self-service tools, supporting custodianship and audits, maintaining an organized work area, and potentially assisting nearby branch locations based on business necessity. The role requires working branch hours, which may include evenings and weekends.

Requirements

High school diploma or GED.
At least 6 months of cash-handling experience.
At least 6 months of demonstrated customer-service experience.
Excellent customer-service skills and a passion for helping others.
Ability to identify risk concerns and escalate them through appropriate channels.
Ability to follow directions, policies, and procedures.
Effective listening and communication skills.
Comfort using digital tools and technology to enhance customer engagement.
Ability to stay energetic and organized and multitask in a fast-paced, changing environment.
Accuracy and attention to detail.
Computer proficiency and basic math skills.
Ability to work branch hours, which can include weekends and evenings.
Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Nice To Haves

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Preferred experience with Microsoft Office products.

Responsibilities

Welcome customers, minimize wait times, and assist with their banking needs.
Process deposits, withdrawals, transfers, and other transactions.
Handle cash and maintain accurate cash drawer balances.
Follow bank policies and procedures, including compliance and risk-management protocols, to help prevent fraud.
Recognize opportunities to cross-sell bank products and deepen customer relationships.
Use digital tools to educate customers about self-service options.
Assist with custodianship, audits, and other operational tasks.
Maintain a clean and organized work area.
Support nearby branch locations when business necessity requires.