Field Service Technician-Houston, TX

QUALITY DATA SYSTEMS INC•Houston, TX

1d•$17 - $22

About The Position

Quality Data Systems (QDS) is hiring a Field Service Technician to install, maintain, and repair cash automation equipment, including counters, recyclers, and ATMs. The technician travels within a 100-mile radius of their home base and builds client relationships while delivering service in line with QDS’s standards. The position is based in the Houston, Texas area; the employee must live within 30 miles of Houston. Approved living locations listed are Sealy, Hempstead, Pine Island, Wallis, and Rosenburg. The role includes a rotating schedule of evening and weekend on-call assignments, determined by territory.

Requirements

High school diploma required.
Valid driver’s license and clean driving record.
Must pass a background check and drug test.
Friendly, sociable approach and ability to build rapport and relationships with customers.
Self-starter with a strong work ethic and ability to work independently.
Clean and neat appearance.
Strong communication and relationship-building skills.
Ability to prioritize travel schedule and manage time effectively.

Nice To Haves

Associate degree preferred.
At least 1 year of experience as a field service technician preferred.
Experience or background in installation or repair of cash automation equipment, office equipment, POS systems, security equipment, or electrical or HVAC work.
NCR certification or OEM ATM/ITM certification, such as Hyosung, NCR, or Diebold.

Responsibilities

Bring ATMs, ITMs, TCRs, currency discriminators, and coin machines live and troubleshoot them.
Upgrade software and hardware.
Diagnose system complications and perform repairs.
Perform preventative maintenance.
Communicate effectively with QDS team members and customers.
Prioritize the travel schedule and manage time effectively.