Field Service Technician Houston (Deer Park), TX
About The Position
As a Field Service Technician I with BearCom, you will install and support wireless communications systems and help deliver service and solutions to customers. The role includes creating basic programming codeplugs with fewer than 12 channels, performing basic mobile installations, and troubleshooting and repairing defective two-way radios and other wireless equipment. Some regional and/or overnight travel and on-call hours may be required. BearCom provides extensive on-the-job training and covers fees associated with most professional certifications. The company describes itself as a North American distributor of wireless voice, data, and video solutions, with more than 40 years of industry experience and over 75 branches across North America.
Requirements
- At least 3 years of service technician experience diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, or Vertex equipment in the two-way radio wireless and/or communications field.
- Extensive knowledge of two-way radio theory, RF propagation characteristics across various frequency bands, and communications systems.
- Ability to interpret schematics, blueprints, and diagrams.
- Knowledge of battery backup systems, base stations, repeaters, multicouplers, duplexers, TCP/IP principles, and NIC programming.
- Proficiency operating test equipment, including spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
- Proficiency designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
- Proficiency with Microsoft Office, including Word and Excel.
- Associate degree in Electronics Technology or equivalent.
- Must attain journeyman level within 6 months of employment.
- Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
- Valid driver's license.
- Must complete applicable drug screenings and background checks; the hiring process may also include a Motor Vehicle Record check.
Nice To Haves
- Basic electronics background in 12V and/or low-voltage systems.
- RF, telecommunications, or networking experience.
- CET certification.
- R56 Certified Installer.
- Motorola Astro 4x–7x training supporting various system operations.
- Certifications in Astro 25 products, such as Quantar, GTR8000, and MCC5500/7500.
- Certifications in MotoTRBO products and systems, such as Connect+, Capacity+, Linked Capacity+, IP Site Connect, and Capacity Max.
- Security clearance.
Responsibilities
- Create basic programming codeplugs with fewer than 12 channels.
- Perform basic mobile installations, including radios, antennas, modems, and DC-DC converters.
- Troubleshoot and repair defective two-way radios and other wireless equipment, including radios, power supplies, and antennas.
- Install and support wireless communications systems.
- Provide customer service and technical solutions for customer needs.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life and short- and long-term disability insurance.
- Paid holidays.
- Generous paid time off.
- Matching 401(k) plan.
- Use of a company vehicle.
- Employee referral bonus.
- Tuition reimbursement.
- Extensive on-the-job training.
- Fees covered for most professional certifications.
- Highly competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
