Field Service Technician - Pool & Spa

Ecolab•Los Angeles, CA

12d•$64,600 - $96,800•Onsite

About The Position

Ecolab is seeking a Field Service Technician – Pool & Spa for its Los Angeles, California market. This field-based operations role delivers reliable service, installations, maintenance, and issue resolution for Institutional customers. The technician supports customer programs, helps ensure Ecolab Brand Standards are met, and partners with sales and operations teams to improve customer experience and outcomes. The role involves servicing, troubleshooting, repairing, and maintaining large resort-style pools and spas and their chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment. It also includes monitoring and correcting water chemistry, servicing warewashing and laundry equipment, completing emergency and planned work orders, managing vehicle inventory, and documenting work accurately. This field-based position serves Los Angeles and surrounding areas. The schedule is either Wednesday through Saturday or Sunday through Wednesday, working 10-hour shifts. Scheduled hours typically fall between 10:00 a.m. and 10:00 p.m. local time, with shifts potentially starting as early as 8:00 a.m. or ending as late as midnight based on business needs. Overnight availability and emergency call assistance may be required, including nights, weekends, and holidays. Paid training is provided, and a company vehicle is supplied for business use. The position requires lifting up to 75 pounds, pushing and pulling, standing, bending and stooping, working in confined spaces, distinguishing colors (tools may be accommodated), and driving a company vehicle. Ecolab provides reasonable accommodation to qualified individuals with disabilities.

Requirements

High school diploma or equivalent.
At least 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
Experience servicing and troubleshooting large resort-style pools and spas.
Knowledge of pool and spa water chemistry, including testing, balancing, chemical treatment, and water quality management.
Hands-on experience with pool chemistry equipment and systems, including chemical feeders, automated controllers, pumps, filtration systems, and related components.
Current and valid driver’s license with no restrictions.
Availability to work overnight shifts and provide emergency call assistance, which may occur at night, on weekends, and over holidays.
Ability to lift 75 pounds, push and pull, stand, bend and stoop, work in confined spaces, distinguish colors (tools may be accommodated), and drive a company vehicle as required.
No immigration sponsorship is available for this position.

Nice To Haves

Associate’s degree or other advanced education or certifications.
Previous mechanical problem-solving experience, such as plumbing, electrical, HVAC, or equipment repair, in industries related to foodservice, laundry, housekeeping, hospitality, long-term care, and/or pool and spa.

Responsibilities

Provide dispatched, service-intensive support to customers across the market, including aligned and centralized customers.
Service, troubleshoot, repair, and maintain large resort-style pools and spas, including pool chemistry equipment, chemical feed systems, controllers, pumps, filtration systems, and related equipment.
Monitor and evaluate pool and spa water chemistry, identify system or water quality issues, and take appropriate corrective action.
Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
Evaluate account conditions during each visit and proactively help ensure customers meet Ecolab Brand Standards.
Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
Complete accurate and timely documentation for all work performed.
Communicate Ecolab’s total value to customers and strengthen customer relationships.
Partner with sales, distribution, and operations teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.