SoCal JCB - Field Service Technician

JCB North America • La Mirada, CA

7d

About The Position

The Field Service Technician repairs and maintains various types of aerial and earth-moving equipment for SoCal JCB, an authorized dealer of JCB construction equipment. The role includes providing customer service through equipment diagnostics, repairs, preventative maintenance, on-site audits, and evaluations. The position works in both an office and, occasionally, a manufacturing or factory environment, and may be subject to noise and temperature changes. Domestic and international travel is required. The role is non-exempt.

Requirements

• Strong written and verbal communication skills.
• At least 5 years of experience installing and maintaining machines.
• Ability to travel, including domestic and international travel.
• Ability to lift up to 75 pounds.
• Proficiency in Microsoft Office software.
• Comfort working in an in-person office environment.
• Customer-service orientation, flexibility, and a high energy level.
• Excellent follow-through skills.
• Professional, polished, and sophisticated demeanor; comfort in most social settings.
• Desire and proven ability to learn and grow.

Nice To Haves

• Technical competence is a plus.

Responsibilities

• Complete and submit field reports documenting time and work completed on site.
• Provide diagnostic analysis, repairs, and preventative maintenance for customers.
• Complete on-site system audits and evaluations.
• Follow safety practices and complete required training.

Benefits

• Highly competitive compensation and benefit program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed